Customer Service Assistant

Imelda Messecar

**** ***** *** ***

Antelope, CA 95843

Phone- 916-***-****

Email- ********@*****.***

Experience

Certified Nursing Assistant - College Oak Nursing & Rehab Sacramento,

CA

January 2014 to Present

( Helping patients by supporting personal hygiene and daily living needs;

providing comfort and vital sign monitoring

Certified Nursing Assistant - Kindred Nursing & Rehab Walnut Creek,

CA

April 2012 to Present - On Call Position

( Helping patients by supporting personal hygiene and daily living needs;

providing comfort and vital sign monitoring

Drug Therapy Management - American Health Care Rocklin, CA

Sept 1999 to Sept 2009

. Provided prescription drug consultation to health plan members

. Reviewed patient prescription medicine claims and investigated less

costly generic alternatives

. Coordinated replacement prescriptions with patient, physician and

pharmacy via mail, facsimile and phone communication.

. Perform clerical duties and photocopying related to maintaining patient

files.

Medical Assistant - Dermatology Consultants Sacramento,

CA

May 1999 to Aug 1999

. Assisting three Physicians of Dermatology with patients

. Initiated and Updated patient medical information profiles

. Performed Patient Vitals including blood pressure, height and weight

. Operated Autoclave to sterilize Instruments.

. Assisting with minor out patient surgery including instrument tray setup

and giving injections

Education

American River College Sept .2008 to Dec 2010 Sacramento,

CA

( General Education

Horizons College of Health Sciences, LLC Nov 2010 Sacramento,

CA

( Certified Nursing Assistant ( CPR Certified

High Tech Institute/Anthem College Dec 1998 Sacramento,

CA

( Medical Assisting Certificate

Skills

? Record Keeping ? Scheduling ? Data Entry ? Supply Ordering ? Knowledge of

HIPPA ? Reception ? Detail Oriented ? Good Communication Skills ?

Customer Service ? Multi tasking/ Priority Tasking ? Team Player

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