Management Manager
Resume:
Angela M. Judd
Sanford, NC *7330
(H) 919-***-****
Email: **********@*****.***
Job Objective: Seeking position that utilizes my training as an accomplished Human Resource Manager/Assistant
Professional Experience:
Harnett County Schools System
Substitute Teacher, Harnett County School System
Lillington, NC 2010-present
• Maintained accurate inventory of supplies and processed orders as needed.
• Provide guidance and assistance to student as indicated by lesson plans.
• Maintained order and safety in the classroom.
UNC Chapel Hill Health Care System
Certified Nursing Assistant/Receptionist
Chapel Hill, NC 2010 to 2013
• Reviews policies, regulations, and directives from higher authority and interprets for local application.
• Develops local procedure and regulations to facilitate program operations.
• Provides management-employee relations support to assigned organizations. Provides overall advice and assistance on management-employee relations, discipline, adverse actions, grievances, performance management and recognition, employee counseling, and related functions.
• Advises and assists employees, managers and supervisors on grievance procedures and appropriate options for proper resolution of conflicts or problems.
• Assures that official case files are properly maintained with complete documentation to support recommended or final action.
• Coordinates with management on performance plans and provides technical support.
• Advises management and assists in administering the local labor relations program.
• Provides authoritative decisions on guidance interpretation; presents policy-setting cases to the supervisor or higher authority for review, as needed.
• Data entry of health insurance claim forms, verifying and updating information on primary care physicians, student verification, newborn log sheets, member and provider information.
• Delivers charts to assigned areas of the hospital by following established routing procedures.
• Keeps health care providers informed by communicating availability or unavailability of the record.
• Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
• Maintains patient confidence by keeping patient records information confidential.
Ash wood Estates/Victoria Manor
Supervisor in Charge 2008 to 2009
Sanford, NC
• Performing administrative and clerical work in a medical administration office
• Communicating with patients (in person and telephonically) to determine eligibility and legal entitlement to benefits
• Handling conflict and problems when dealing with customers ranging from patients, coworkers, and other staff members in a constructive and appropriate manner and providing customers with consistent information based on established regulations, guidelines, policies and procedures
• Advises management and assists in administering the local labor relations program.
• Provides authoritative decisions on guidance interpretation; presents policy-setting cases to the supervisor or higher authority for review, as needed.
Sandy Ridge Assisting Living
Supervisor in Charge 2007 to 2008
Candor, NC
• Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
• Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
• Initiates the medical record by creating and processing the patient care record folder.
• Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
• Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes...
• Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
• Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
North Carolina Department of Correction
Med Tech 2008- 2005
Raeford, NC
• Supported company policy and procedure in the areas of the new hire process including drug screening, background checks, paperwork
• Ability to multi-task, prioritizes, and works under tight deadlines
• Compile, reconcile and maintain insurance account information in an access database. Analyze and assimilate information to compose report for management
Saint Augustine’s College
Office Manager/Residence Life Coordinator 2003- 2005
Raleigh, NC
• Provided customized human resource services, support and training based upon specific client needs.
• Advised students employee policies and procedures based upon assessment and analysis of business needs and compliance with federal/state legal requirements.
• Performs a variety of administrative and clerical functions in support of the health care clinic. Responds to student inquiries and complaints providing general information and assistance concerning office functions and procedures. Answers phones and schedules appointments according to need of customer. Provides general knowledge about students and illnesses. Maintains patient records by updating with new vaccine history, owner information and filing.
Education:
Ashford University, Clinton, Iowa
Master in Organizational Management (Emphasis Human Resource Management) graduated May 2014
Ashford University, Clinton, Iowa
Bachelors of Science in Healthcare Administration Management, October 2012
Ashford University, Clinton, Iowa
Passed Test for Administrator for State of NC 2013/ will attend Admi
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