Customer Service Manager
Resume:
Lisa Gregory
**** *. ******** *****, ************, IN 46151
OBJECTIVE:
To establish myself as a dependable and accomplished employee in a fast
paced, expanding company, utilizing my skills and training.
EXPERIENCE:
Package Material Handler
April 2006-March 2011
FedEx Hub, Indianapolis, IN
I provide a full range of support services to management and ramp
agents.
I insure safe delivery of freight in a timeframe promised to customers,
as quickly as within eight hours.
I have been responsible for calling in drivers to do filled can swaps.
I use handheld computers to open cans for different destinations around
the country.
I complete sensitive paperwork where only 100% accuracy is tolerated
for weights and balances for the FCC.
I had clearance to handle federal government documents.
GENTLE DENTIST Indianapolis, IN
Receptionist
January 2002-June 2002
Greeted and provided assistance to patience.
Scheduled appointments.
Originated and filed patient records and charts.
Answered all incoming calls.
Verified insurance coverage patience by calling insurance company and
worked diligently with their representatives and agents.
Provide various clerical support to dentist and staff.
BLOCKBUSTER VIDEO Indianapolis, IN
Store Manager
January 1996-January 2002
Responsible for monetary transactions, including taking money received to
the bank deposit.
Managed salespeople.
Greeted and assisted customers.
Assisted with monthly inventory.
Trained new employees how to run the cash registers and computer
system.
Suggestive selling.
EDUCATION
Decatur Central High School
Indianapolis, IN
Participated in Cooperative Office Education
Medtech College
Phlebotomy March 2011
ADDITIONAL SKILLS:
Team Player
Excellent Customer Service
Confidentiality
Data Entry
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