ZEERAK KHAN

*** ****** ***. *****: 817-***-****

Richardson, Texas 75081 Email:acea92@r.postjobfree.com

EXPERIENCE SUMMARY

An accomplished Telecommunications Engineer with a solid background in LTE, WiMax, UMTS and

CDMA, who aspires to work in the Wireless Telecommunications Industry. A highly motivated team player

and a goal oriented professional with a Bachelors Degree in Electrical Engineering and over 13 years of

broad experience in the wireless industry. My experience encompasses end-to-end system verification,

systems engineering, systems integration, software upgrades, feature validation, documentation reviews,

performance monitoring, building wireless networks, performing lab and field trials, and providing KTs

(Knowledge Transfer).

SUMMERY OF TECHNICAL EXPERTISE:

More than 13 years of experience in the Telecommunications Industry.

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High level of expertise in ZTE and Nortel wireless infrastructure products.

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Extensive working knowledge in LTE, Wimax, UMTS, CDMA and GSM networks which include

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the eNodeB (BBU & RRU), BS, RNC, BSC and the iBSC.

Vast experience working with various types of BTSs, such as SDR BTSs, Multi-mode BTSs(LTE-

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CDMA and LTE-UMTS-GSM), Macro, Micro, Compact, Pico and Metro Cells.

Many years of experience in writing, reviewing and validating test cases.

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As a feature Prime, monitored, reviewed and edited the team's test cases over multiple releases.

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Basic knowledge of Quality Center and SDLC.

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Network Performance and KPI monitoring.

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Validating and testing new features and products in the lab and in live markets.

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Initial field Trials Engineer on multiple projects.

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Expertise in CDMA networks including 2G, 1xRTT and 3G/EVDO.

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Strong experience in UMTS networks including RNC, NodeB, OMCR and OMCB.

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Multiple years of troubleshooting skills utilizing tools such as Wireshark and other ZTE and tools.

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Years of experience working with Nortel BTS, SBS, DISCO, TFU, CBRS, CSVS and CPDS.

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Some working experience on core products such as the MTX, MME and AGW(ASN-Gateway).

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In-depth knowledge of ZTE and Nortel OAM platforms such as Nortel's CEMS/BSM and ZTE's

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NetNumen, EMS and OSS systems.

Worked in leadership roles such as Interim Project Manager, and Team Leader.

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Worked as a customer liaison in multiple projects.

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Good working knowledge with the Passport 1500 frames (Passport 15K).

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Strong knowledge of operating systems such as Linux, Sun Solaris, Red Hat, Windows NT 4.0.

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Some working experience with working with SQL.

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Experienced in performing multiple tasks and multiple projects with dynamic priorities.

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Excellent skills in communications, report writing, Excel and PowerPoint.

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PROFESSIONAL EXPERIENCE:

ZTE USA, Richardson, TX. LTE, WiMax, UMTS, CDMA Voice, Data & OAM

Wireless Systems Engineer - Nov 2009 to Present

Network Planning and Engineering:

• Planning, engineering and deployment of new and existing customer's RAN networks(Radio Access

Network), with multiple customers on multiple platforms(LTE, WiMax, UMTS, GSM and CDMA).

• Building new RAN networks and customizing existing ones according to customer specifications,

including IP addressing, network planning, S1, X2 configuration, CIQ updates and neighbor relations.

Write and execute Test Cases/Test Plans in the form of ATPs(Acceptance Test Plans) to perform QA

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to verify and validate that the systems have been fully integrated before delivering the networks.

Trials and Engineering:

• Work with potential customers to deploy a trial wireless network of limited size.

• Build and configure a network of optimal performance so the customers can validate and use the

system before deciding on their purchase.

• Provide knowledge transfer and technical support to help the customer navigate through our

networks, to better understand our products.

• Excellent communication skills and in-depth product knowledge helps build a great relationship with

the customer and helps achieve a win-win conclusion to these trials.

Technical Support Engineering:

• Provide technical support after network deployment.

• Open trouble tickets, trouble shoot issues, work with R&D and other support groups to resolve these

issues.

• Perform software updates and software patches as needed.

• Write MOPs (Method of Procedure) before any major changes to the customer networks.

Training and Knowledge Transfer:

• Provide the customer's employees training on how to use the new system.

• Conduct class room based and hands-on training, and OJT(on the job training).

• Expert knowledge and interpersonal skills are used during these sessions.

Project Management and Leadership:

• Taken over most of the responsibilities from the executive project managers in order to

complete the projects in a smooth and timely manner.

• Conduct daily meetings with the customer, update the project plans, provide status updates.

Nortel Networks, Richardson, TX. CDMA Voice, Data & OAM

Operations Engineer - Jan 2009 to Nov 2009

Worked on customer sites upgrading their networks and validating the new software.

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Primary function was to upgrade the customers access nodes such as the BTSs, BSCs(SBS, DISCO,

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TFU), eBSCs(CBRS, CSVS, and CPDS), ATM and OA&M(CEMS, BSM, and MDM) to the latest

software versions.

Performed network and performance monitoring during upgrade activities.

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Provided KTs(knowledge transfers) and hands-on operational consultation for the customer.

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Worked with the customer, TAS and design teams to resolve any issues that may stop or curtail the

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upgrade process, and find quick and timely resolutions for issues.

As a subject matter expert (SME) on Access upgrades I have provided training to other

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engineers who joined our team.

Nortel Networks, Richardson, TX. CDMA Voice, Data & OAM

Service Introduction/Validation Engineer/ BSS Engineer - Nov 2000 to Jan 2009

Responsible for prediction, assessment and verification of end-to-end upgrades of wireless

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products in CDMA.

Performed CDMA Access software upgrades for over 8 years. Responsibilities included

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upgrading and maintaining Voice and Data Networks on BTSs, BSCs(SBS, DISCO, TFU),

eBSCs(CBRS, CSVS, and CPDS), ATM and OA&M(CEMS, BSM, and MDM).

Access prime for 8 years in Nortel Networks.

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The first Nortel Validation Engineer to perform an end-to-end upgrade remotely on a Verizon live

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switch during the NBSS16 Validation.

Validated Access and Core functionality/features from release NBSS10.0 to NBSS16.0 Nortel CDMA

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software releases for the BTS, BSC/eBSC and the MTX.

Validated important features such as MEID, pESN, TrFO, EFLT and EVRC-B,

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Developed and executed test plans for the features.

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As a team leader, tracked, monitored and analyzed the performance of other engineers to ensure

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that deadlines were met.

Performed research, planning, documentation and execution of the test plan in the Nortel’s

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internal lab and on the assigned customer site.

Responsibilities included, troubleshooting and resolving complex wireless hardware and software

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issues at customer sites and resolving them.

Recreate customer problems on-site or in a lab environment, locate the software or hardware flaws

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and test and correct the problems.

Performed system performance monitoring and data collection before, during and after the upgrades.

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Attended design reviews, new feature evaluations, and interfaced with customers to resolve issues in

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the field during validation periods.

Worked as an FMA (First Market Application) engineer.

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As CDMA Access SME, trained new engineers on the upgrades and the validation process.

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EDUCATION:

Bachelor of Science in Electrical Engineering – Aug 2000

University of Texas at Arlington, Arlington, Texas

HONORS AND ACCOMPLISHMENTS:

Was part of the successful trials team to win one of the first LTE projects with NTUA.

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Sent by ZTE for advanced training to Shanghai, China.

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RAN lead engineer in multiple projects at ZTE in LTE, WiMax and UMTS.

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RAN Prime for many releases starting with release NBSS 10.5 at Nortel Networks.

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Sent as the Lead Engineer to Australia to work on upgrading the CDMA network of Telstra Wireless.

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Worked with multiple customers such as Verizon Wireless, Sprint, Cricket, Pocket, James Valley

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Telecom, Blue Grass Cellular and Western Wireless, Commnet Wireless, Choice

Communications, Plateau, CCT wireless, GoGo wireless and maintained an excellent

relationship with them.

Captained the High School Tennis Team and played on the Nortel Tennis team.

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Was a member of the high school Squash, and Rugby Teams

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All references are available on request

Contact this candidate