Manager Loss Prevention

**** ***** ***** ******, ***** Blanc, Michigan ***39

C 616-***-**** ******@*****.***

TODD M. PAHL

SUMMARY

An adaptable and ambitious Loss Prevention Manager with demonstrated

experience in safety, asset protection, internal investigation,

shrinkage control, regulatory compliance and training/development. As

a motivating and forward-thinking leader, works closely with

associates to optimize productivity and improve performance. With a

commitment to excellence, sees tasks through to completion. Possesses

a proven track record of establishing and exceeding goals,

contributing to the continued success of an organization.

EXPERIENCE

OFFICE DEPOT Flint, Michigan

District Loss Prevention Manager 2010-2014

Managed and Coordinated loss prevention and safety programs intended to

protect Office Depot's assets and ensured a safe work environment within 27

different locations.

? Exceeded goals set for internal investigation and restitution

by constantly monitoring trends and the relentless pursuit

of restitution payments through the proper channels.

? Lowered Accidents through company Safety Initiatives that focused

on prevention first and foremost.

? Performed monthly and bimonthly audits ensuring all units were

operationally compliant to company standards.

? Assisted store leadership with annual inventory and shrinkage

execution.

JCPENNEY Grand Rapids, Michigan

District Loss Prevention Manager 1995-2009

Provided specialized counsel and leadership and oversaw administration of

loss prevention procedures and training in accordance with approved company

policies to up to 50 store units. Counseled and supported management of

shrinkage/safety with stores' management and resolved shrinkage/safety and

specific loss prevention problems.

< Exceeded goals for short cash and came in below regional/company

averages in shrinkage control in districts by taking preventive steps

and promptly following through when those steps were circumvented.

< Set records in number of apprehensions and dollars recovered by hiring

and training loss prevention officers.

< Managed internal cases quickly, providing detailed follow through and

prosecution.

< Formed and attended retailer group meetings to battle organized retail

crime.

JCPENNEY

Saginaw and Grand Rapids, MI

Loss Prevention

Manager 1988-

1995

Oversaw unit's loss prevention program to prevent loss of assets due to

dishonesty and neglect and to protect customers, visitors and associates

from harm/loss in accordance with approved unit and company

policies/procedures.

< Implemented first fully staffed loss prevention programs within unit,

including short cash prevention programs, tests and checks, truck

seals programs and internal/external theft control.

< Hired three officers and apprehended 333 shoplifters, finishing number

one in state for single store apprehensions.

< Managed internal theft by installing cameras, using interviews and

following up with prosecution.

MEIJER INC., Saginaw and Bay City, Michigan

Loss Prevention Detective 1980-1988

Performed loss prevention responsibilities for store in accordance with

approved store/company rules and procedures. Contributed to shrinkage

prevention and control programs directed at maintaining shopper and

associate honesty. Observed shoppers as well as detained and interviewed

persons apprehended for shoplifting/fraud in accordance with local laws and

company policy.

< Served as liaison to local police, participated in court hearings and

maintained safe working environment.

< Averaged ten apprehensions per month. Filed apprehension reports with

local prosecutors' office, made court appearances and secured evidence.

PROFESSIONAL DEVELOPMENT

Phone Interviewing, Wicklander-Zulawski & Associates, 2008

Advanced Interviewing, Wicklander-Zulawski & Associates, 2005

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint

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