Customer Service Developer

Sergey Tyan

West Hollywood, CA

****.******@*****.*** - 1-323-***-****

WORK EXPERIENCE

Web Developer

QIWI - Tashkent - May 2011 to June 2013

Responsibilities

Development of reports for corporate clients and completion of existing.

Localization of errors, refactoring, enter the new functional

Skills Used

J2EE, Git, Jira

Web Developer

Regent - Tashkent - September 2010 to May 2011

Responsibilities

Identify bugs, refactoring, enter the new functional

Skills Used

J2EE, Hibernate

IT Manager

QIWI - Tashkent - July 2008 to February 2010

Responsibilities

In July 2008, appointed head of technical service interaction. in the control period were:

developed software for self-service machines.

monitor the technical condition of the self-service,

produced regular maintenance.

simultaneously served as an office administrator.

Working experience with network configuration and troubleshooting including but not limited to DHCP, LAN,

WAN, DNS, SharePoint 2010

Accomplishments

Developed technical documentation for the effective integration of new and existing clients on the network,

been established Customer Support.

Skills Used

Customer Service - Face-to-Face Support, Help Desk & Desktop Support

Web Developer

QIWI - Tashkent - June 2007 to July 2008

Responsibilities

The responsibilities included the development and support of the corporate site. development of reporting

systems for the commercial department and accounts department.

Skills Used

J2EE, JSF / Java Server Faces, Hibernate, Computer system administration, desktop support and network,

Setup and installation of PBX, Support for self-service machines, Customer Support

Web Developer

Povver Qube - Tashkent - September 2005 to December 2006

Responsibilities

Development of the micro finance system and adjustment to the needs of customers.

Сreate a module to import data into the database and its maintenance

Skills Used

J2EE, JSF / Java Server Faces, Hibernate

EDUCATION

Master in Computer Science

Tashkent University of Information Tehnologies - Tashkent

2004 to 2006

Bachelor in Computer Science

Tashkent State Technical University - Tashkent

2000 to 2004

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