Customer Service Medical
Resume:
Jed Poulsen
PO Box ****
Arizona City, AZ *****
***************@*****.***
OBJECTIVE Responsible, punctual, and very dependable individual seeking a
challenging career that utilizes my skills, enriches my
knowledge, and gives me a chance to be part of a team that
contributes towards the growth of the organization, thereby
yielding the dual benefits of job satisfaction and
professional growth
EDUCATION Central Arizona College Associate of Arts
Degree
8470 N Overfield Rd. Cumulative GPA:
3.65/4.0
Coolidge, AZ 85128 Graduation Date:
2005
WORK EXPERIENCE AND REFERENCES
. Bajada Landscape Inc.
8241 E. Lee Street
Driver/Landscaper/Irrigation Specialist 2014 - Present
Tucson, AZ 85715
Contact: Steve Chesser 520-***-****
. Arizona Medical Waste Driver/Operations Manager
- 2012-2013
600 S. 94th Ave.
Tolleson, AZ 85353
Contact: Karen Gross 425-***-****
. Bio-Medical Recovery, Inc. Driver - 2008-2012
PO Box 3718
Arizona City, AZ 85123
Contact: Karen Finnigan 520-***-****
VOLUNTEER WORK
. Fox Tucson Theatre: volunteer usher 2011-Present
EXTRACURRICULAR ACTIVITIES/HOBBIES
. Classic car restoration
. Vintage stereo and radio restoration
. Retro music-file
. Beatles enthusiast
SKILLS & ABILITIES
. While working for Bajada Landscaping I have learned a lot about
customer service and interaction. I have also learned a lot about a
business I was not familiar with.
. As a driver at Bio-Medical Recovery I picked up and delivered medical
waste containers to various customers in the Phoenix and Tucson metro
areas. I got to know a lot of these customers on a personal basis and
have acquired good people skills and exude a professional ere.
. In 2012, Bio-Medical Recovery was purchased by Arizona Medical Waste
and I continued as a driver but I quickly adapted into the role of
operations manager. In addition to pickup and delivery of medical
waste containers I also scheduled customers for pickups, planned the
various routes for drivers to embark on, dealt with billing and
service questions both over the phone and through email, and was in
charge of ensuring that the medical waste division had all of the
supplies it needed to function. Communicating with customers in these
various forms further strengthened my customer service skills.
. I have a basic knowledge of computers and can use the various
Microsoft word processing and database programs that they offer. I
also have more advanced knowledge of computers and can troubleshoot
most problems which might occur.
Contact this candidate