Service Project
Resume:
Tarpon Springs, Florida *****
**********@*****.***
TECHNICAL SKILLS
Desktop OS - Windows 7, Vista, XP, ME, 98, 95, 3.x, DOS, OS2, Linux
Server OS - 2k8, 2k3, 2k, NT, SQL, ESX, Hyper-v, AIX, Unix, Linux, SunOS
Routers - Cisco, 3Com, IBM, Nortel, Windows based, Linux based
Switches - Cisco, 3com, SMC, Dlink, Linksys, IBM, Nortel
Firewalls - Cisco, Checkpoint, Sonicwall, Symantec, Linux based
WAN Protocols - POTS, ISDN, DLS, FDDI, PPP, Frame Relay, HDLC, SDLC
LAN Protocols - 802.11 a/b/g/n, Ethernet, Token Ring, PPPoE
Network Layer Protocols - IP 4/6, SNA, Apple Talk, IPX, NetBIOS
Routing Protocols - RIP, OSPF, IGRP, EIGRP, BGP
Network Mgt Protocols - CDP, VTP, ICMP, DHCP, DNS, SNMP, SSH, NTP
VPN Protocols - GLP, L2F, PPTP, L2TP, IPSec, SSL, GRE, MPLS
Authentication Protocols - PAP, Chap, LDAP, Radius, Kerberos
Security Clearance
DOD TS/SBI (Inactive), VA MBI (Current), and FDIC MBI (Current)
Certifications
Cisco CCAP Route Switch
Cisco CCNP Route Switch - In process
Microsoft MCSE - Expired
WORK EXPERIENCE
Senior Account Manager and Corporate Security Officer 09/2011- 5/2014
Advanced Systems Design, Inc. (ASD)
Responsibilities:
. Capacity planning for corporate systems and services
. Provide direction to meet business and technical needs.
. Create corporate computing and security policies that are fully FISMA
compliant.
. Design and deploy corporate infrastructure for security and remote
access.
. Deployment and support Cisco ASA firewalls
. Deployment and support Catalyst switches
. Support Windows 2008 servers
. Migrate Exchange and SharePoint to cloud based solutions (Windows 365)
. Maintain Microsoft Active Directory
. Integrate user access for remote access, web services and AD
. Maintain business relationships with clients and partners.
. Translate client requirements into job descriptions.
. Resolve any issues that arise during the execution phase of my assigned
projects
. Ensure projects operate within budgets.
. Provide logistical and technical support for development of RFP
responses.
Accomplishments:
. Created Corporate Security and Corporate Computer Use policy with
compliance to over 52 Federal laws, guidelines, and directives including
laws/regulations for PII, PHI, HIPAA, and FISMA.
. Redesigned corporate infrastructure to accommodate remote offices and
remote users.
. Deployed cloud based services to replace isolated servers and paper
processes enabling expansion into new branch offices.
. Completed migration from various vendor equipment to Cisco ASAs and
Catalyst Switches Maintained 100% client satisfaction.
Senior Network Engineering Consultant 11/2010-
08/2011
Advanced Systems Design, Inc. (ASD)
Responsibilities:
. Provide Sr. Network Support for HART (Hillsborough Area Transit
Authority).
. Create network documentation.
. Supported the deployment of a Cisco Unity VoIP system.
. Provide benchmarks for network performance.
. Network Load testing
. Design and Implement hierarchical switching fabric for each campus and
data center
. Train staff on new network technologies.
. Support network infrastructure including both 3Com and Cisco routers,
switches, firewalls and lightweight Wi-Fi.
. Completed a migration from 3Com to Cisco Routers, Firewalls and switches.
. Optimize routing protocols.
. Design and implement high availability solutions for data center
virtualization and data storage
Accomplishments:
. Redesigned the LAN and WAN to increase stability and performance.
. Added Ether channel links between core switches and core routers
. Created an independent, dedicated SAN
. Designed and deployed Ether channel for new ESX servers.
. Created Physical and logical migration plan for Infrastructure during
site renovation.
. Migrated from a 3Com based network to a Cisco based network.
. Deployed dependency based policy routing for internet fail over.
. Designed campus switch hierarchy and implemented new design.
. Migrated from OSPF to EIGRP.
. Optimized BGP to service provider
. Added route filtering for intercampus routing over MPLS
. Resolved wireless issues for lightweight 3Com and Cisco installations.
. Resolved ASA VPN authentication issues with Microsoft Active Directory.
. Created virtual test environment for critical systems with a VM based
virtual router
. Created a compete Virtual Network test environment
. Implemented Syslog for all network devices
. Optimized Orion SNMP alerts and monitoring.
Information Technology Team Lead 05/2005-
0/2010
Xcape Solutions
Responsibilities:
. Create clear, well documented project plans that meet customer needs.
. Design, management, security and documentation of corporate IT
infrastructure.
. Train personnel in support of Development, QA, and Network management
functions for both internal and external projects.
. Technical lead for internal and external projects.
. Respond immediately to customer concerns.
. Support Windows 2003 server and Linux service
. Design and deploy custom networks in support of Development and QA
functions
. Support corporate network and server infrastructure.
Accomplishments:
. Lead the development of a transparent, proprietary packet authentication
protocol.
. Created a custom network environment containing Norton, Symantec,
Checkpoint,
SonicWALL, Cisco, Microsoft, and Linux firewalls to verify the
transparency of our new authentication protocol.
. Deployed Checkpoint, SonicWALL, Cisco, Microsoft VPNs
. Created a custom SNMP monitoring and reporting solution for a client with
2700 sites and two operation centers globally.
Senior Network Specialist 01/1997-
05/2005
AT&T/IBM Global Network Services
Responsibilities:
. Work with international project teams to create project plans that met
deployment dates, address the concerns of each participating group, and
track progress throughout the project life cycle.
. Review hardware and software project requirements for customer requested
custom network services and provide solution recommendations.
. Review hardware and software project requirements for new services or
enhancements to existing AT&T Global Network Services, including private
network, Internet, and VPN network services.
. Create and execute test plans for project function testing, service
integration testing, network integration testing, and performance testing
to ensure no impact on other features or services.
. Create the necessary hardware configurations, server installations, and
network environments to complete testing of assigned projects.
. Procure all hardware, software, circuits and facilities needed for the
development, QA, pilot and deployment of remote access services.
. Produce configuration and test result documentation for use in
provisioning, deployment, support, and training.
. Network infrastructure for Tampa Remote Access Development, Support,
Pilot and Production, including design, deployment, maintenance, and
security.
. Provide technical support to sales teams for presales negotiations of
standard and custom services.
. Provide development level customer support remote access services.
. Represent the Remote Access division to AT&T Network Architecture,
Security, and Management groups to enhance integration with other
corporate networks and manage service offerings.
Accomplishments:
. Developed router configuration templates for the addition of Branch
Offices to existing remote access services.
. Architected a custom remote access backup solution for a global hotel
group with 4600+ locations in over 100 countries
. Designed and deployed a CheckPoint security solution for a reporting
service that spanned the internet, AT&T Global Network and the IBM Global
Network (Still in use today).
. Closed 100% of clients for whom I provided presales support
. Consolidated 12 computer labs totaling 15500sq/ft from three buildings
into a single 5500 sq/ft lab while maintaining required services for all
participating groups.
. 100% resolution of Worked with Network operation teams to resolve
Projects:
. Netgate
IPSec Hardware client for remote-site connections built on and
embedded Linux based small form factor router. Initial features
included DNS, DHCP, basic routing, PPPoE, a browser management
interface, NAT for access to managed network services - Internet,
SecureIP, Dual access and Fixed IP.
. Branch Office
Added branch office functionality to the FixedIP service and rebrand
as AVTS (AT&T vpn tunneling service), added support for non-NATed
connections to the various Tunnel terminators. Added support for
IPSec connections from Nortel and Cisco routers. Added route
redistribution of tunneled networks to the customer network from the
various endpoints using RIP, OSPF, and BGP.
. High Availability Branch Office
Added HSRP (later changed to VRRP) to Netgates and Cisco routers.
Also added Dial Backup and RIP to the Netgate to expand usability as
a primary CPE.
. Branch Office VOIP
Added integrated switch, voice ports, VLAN, sub-interface and CoS
tagging to the Netgate.
. AT&T Network Integration
Integration of IBM legacy Networks, Network Services and Network
Security with AT&T. Coordinated and negotiated with several groups
to establish connectivity/ interoperability were possible. Initiated
escalations when conflicting policies or technologies required
changes in corporate policy.
. Tampa Lab Consolidation
Consolidated 10,000 sqft of lab space from nine labs belonging to
seven divisions to one shared 3,000 sqft lab. Coordinated with the
involved groups to gather requirements, Designed network facilities
and approval. Supervised redesign of lab space. Scheduled physical
moves. Coordinated systems testing for individual systems upon move
and overall integration testing after all moves were completed.
. Focus Migration
Transition management of the Global Remote Access reporting system
from development to production network management groups. Redesign
of the infrastructure to comply with accepted security policy and
continue to correlate global remote access usage date. Collect
connectivity requirements from Development, support, Sales and
various regional groups. Design a new topology including redundant
routers firewalls and storage to accommodate five million daily
transactions from all global regions.
EDUCATION
St. Petersburg College, Clearwater, Florida
Technology Development and Management B.S. - Online program
Expected Completion - Fall 2015
St. Petersburg College, Clearwater, Florida
Associate in Arts Degree
US Air Force Technical School, Kelly AFB, Texas
Telephone and Data Circuits
New Horizons Computer Learning Centers
Windows Server NT Administration
Entrust Training and Certification
Entrust Security Technologies for e-business
American Research Group
Advanced Cisco Router Configuration
American Research Group
Cisco Internetwork Design
American Research Group
Advanced Cisco Switch Configuration
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