Antionette Peterkin
Apt *a
Springfield, MA 01108
**************@*****.***
OBJECTIVE: Seeking a full-time position as customer service representative
QUALIFICATIONS SUMMARY
Enthusiastic in achieving top quality in customers
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Exceptional telephone etiquette
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Great integrity providing outstanding administrative support in customer service
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Computer skills Macintosh, MS Word/Excel/Access and type 45 wpm
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Work well independently and in a team, self-starter dependable quick learner
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WORK EXPERIENCE
04/2012- 3/2014 Customer Service/Travel Agent Wyndham Vacations Resorts, Coconut Creek, FL
• Booked domestic and international travel arrangements-from airline tickets to full
vacation packages.
Outbound sales and upgrades, concierge services provided,
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received/recorded payments, met monthly quota.
Identified client’s wishes, needs and requirements and made appropriate
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travel recommendations.
Education: High School Diploma Dillard High School, Fort Lauderdale FL.
GPA 3.20
Hobbies: Reading, biking and cheerleading. Swimming and track.