Engineer Management

SUMMARY

Alan

**+ years of fast paced IT experience, with focus on system architecture, agile project management,

McCarty and strategic thinking. Excellent leadership, communication and problem solving skills.

QUALIFICATIONS

111 Van Woert Road

Developer Operations Team Building System Integration

Spencer NY, 14883 Product Development Innovation Budgeting

Project Management Strategy IT Operations

607-***-**** Vendor Relations

ace9b9@r.postjobfree.com EXPERIENCE

DevOps Engineer, Cornell University

December 2013 current

Ithaca, NY

Manage DevOps for Cornell’s large and prominent library system.

● Manage deployment tools, CI, infrastructure for Cornell’s library infrastructure of 150+

RedHat 6.x VMs hosting ~200 sites and web applications

● Investigate new technologies and make decision about best tools to use for a variety of

development and research projects

● Collaborate with development teams to establish best practices, common configurations

and software/tool versions

● Built new puppet infrastructure to replace legacy puppet environments and support new

projects

● Initiated and implemented open source Drupal management platform (Aegir) for internal

use

Director of Operations and Support, GiveGab

July 2013 December 2013

Ithaca, NY

Oversee GiveGab’s DevOps, Ops and Customer Support functions. Collaborate with CTO and other

directors on high level product strategy and feature roadmap.

● Manage release cycle, deployments, continuous integration, scalability and load testing for

GiveGab’s products

● Manage all internal and hosted Linux systems, services and applications

● Managed production HA and caching platforms (Heroku, AWS, MaxCDN)

● Implemented and oversaw customer and internal support system and processes

● Migrated all products to new continuous integration platform and deployment platforms

● Added interactivity and automation steps to build and deploy processes

● Maintained 99.9% uptime

Assistant VP, Solution Architecture, eCornell

October 2011 June 2013

Ithaca, NY

Manage eCornell’s SaaS based approach to technology. Work with Executive team on overall

business strategy, translating that into technology tactics and projects. Manage technology budgets

alongside CTO.

● Worked with CTO and Executive team to reorganize organizational structure, restructuring

technical and non technical teams to align with business needs

● Developed specifications and RFPs for new delivery and e commerce platforms: Learning

Management System, Student Information System, Customer Resource Management

system

● Selected and managed implementations for new LMS, SIS, and CRM rebuild

● Selected and implemented marketing automation applications, integrated with CRM and

other existing systems

Assistant VP, Learning Technology, eCornell

February 2006 October 2011

Ithaca, NY

Directed team of software developers, system administrators, project managers and quality

assurance and business analysts. Managed strategy, vision and budgets for all technology projects.

● Led innovation efforts for eCornell’s learning and ecommerce platforms, tools and

business processes

● Managed software development, system administration, and data networks for eCornell’s

online delivery platform and products

● Managed eCornell’s technology budget

● Managed a final migration to a new data center with no unplanned downtime

● Virtualized over 75% of eCornell’s data center footprint to on premise and hosted Ubuntu

VMs (AWS and Rackspace)

● Oversaw software, network and server security for eCornell’s infrastructure and main office

Sr. Security Engineer, SunGard Availability Services

October 2004 January 2006

Philadelphia, PA

Designedintrusion detection, intrusion prevention, vulnerability scanning, identity management and

firewall services for SunGard global customer base across all of SunGard’s data centers.

● Developed and document processes, procedures and guidelines for IDS, IPS

● Implemented notification and escalation procedures for IDS, IPS and Incident Response

● Served as Sales Engineer on pre sales calls/visits and technical lead on implementations

Senior System Administrator, eCornell

September 2001 October 2004

Ithaca, NY

Worked with a small team of skilled system administrators and developers to build and maintain a

redundant, fault tolerant network and platform for product delivery and e commerce.

● Maintained high levels of security and stability in a multi location data network through the

use of scalable, simple, standards based solutions

● Managed all aspects of development and production data centers

● Migrated data center infrastructure twice in 3 years while maintaining 99.9% uptime

● Developed internal security awareness program

● Educated technical and non technical employees on information security best practices

System Administrator, Ithaca College

March 2001 September 2001

Ithaca, NY

Assisted in the migration from IC’s legacy ERP system to the Oracle Application platform.

● Administered and maintained Windows NT/Solaris server environment

● Installed and maintained Oracle 8i development, test, and production database servers

● Supported Oracle development team in a campus wide ERP design and implementation

● Developed hardware and software recommendations for Office of Information Technology

System Administrator, Johnson & Wales University

March 2000 March 2001

Denver, CO

Joined the initial team to launch a new campus for Johnson & Wales in Denver, CO.

● Worked with contractors to build campus data center and multi site network

● Managed Windows NT Server environment and Cisco data network

● Installed campus computer lab of 40 Windows 2000 workstations

● Maintained budgets and participated in management planning

● Supervised activities of support specialists and work study students

● Coordinated the use of campus technology resources according to established procedures

COMPETENCIES

Software

System and network monitoring: New Relic, Pingdom, Intermapper, OpenNMS, Nagios, MRTG,

Cricket, ntop, J flow, Netflow, Wireshark, Opsview

Package and system management: brew, gem, yum, rpm, dpkg, apt, npm, yast, emerge, PXE

netboot, OS X netboot/netinstall, puppet, chef, rancid, boxen, Docker, vagrant

Web servers: Apache, nginx, lighttpd, Jetty, Tomcat 5 7, Passenger, Puma, Unicorn

Version control: git, Subversion, CVS, Fisheye, Crucible

Virtualization (on premise, cloud) using Heroku, AWS, Rightscale, Rackspace Cloud, Linode,

Slicehost, VMWare, XenServer, Virtualbox, Digital Ocean, Vagrant, docker

Languages and Frameworks: Ruby on Rails, Java, PHP/Yii, Python/Django, node.js

Continuous Integration: Jenkins, Hudson, CircleCI, Code Climate, Coveralls, Gemnasium

Testing: Cucumber, Selenium, Neustar

Security

Intrusion detection/prevention, vulnerability scanning, threat management, system and network

device hardening, network traffic analysis, public/private key crypto, PKI, SSO, VPN (IPSec, SSL),

Snort, ACID, tripwire, auditd, Ossec, Nessus, CAS, LDAP, Kerberos, Shibboleth, OAuth

Databases

MySQL, PostgreSQL, Redis, Amazon RDS, MongoDB

Operating Systems

Linux (Debian, RedHat, Slackware, Ubuntu, other various distributions), BSD, OS X, Solaris,

Windows

Networking

Thorough knowledge of the entire stack: load balancing, failover, aggregation, routing, switching,

VLANs, Multi homing, caching, proxying, tunneling, firewalling. Juniper, Cisco, Foundry, HP, F5

EDUCATION and CERTIFICATIONS

Oklahoma State University

B.S., Management Information Systems, 1995 1999

CISSP, SANS GSEC

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