SUMMARY
Alan
**+ years of fast paced IT experience, with focus on system architecture, agile project management,
McCarty and strategic thinking. Excellent leadership, communication and problem solving skills.
QUALIFICATIONS
111 Van Woert Road
Developer Operations Team Building System Integration
Spencer NY, 14883 Product Development Innovation Budgeting
Project Management Strategy IT Operations
607-***-**** Vendor Relations
********@*******.*** EXPERIENCE
DevOps Engineer, Cornell University
December 2013 current
Ithaca, NY
Manage DevOps for Cornell’s large and prominent library system.
● Manage deployment tools, CI, infrastructure for Cornell’s library infrastructure of 150+
RedHat 6.x VMs hosting ~200 sites and web applications
● Investigate new technologies and make decision about best tools to use for a variety of
development and research projects
● Collaborate with development teams to establish best practices, common configurations
and software/tool versions
● Built new puppet infrastructure to replace legacy puppet environments and support new
projects
● Initiated and implemented open source Drupal management platform (Aegir) for internal
use
Director of Operations and Support, GiveGab
July 2013 December 2013
Ithaca, NY
Oversee GiveGab’s DevOps, Ops and Customer Support functions. Collaborate with CTO and other
directors on high level product strategy and feature roadmap.
● Manage release cycle, deployments, continuous integration, scalability and load testing for
GiveGab’s products
● Manage all internal and hosted Linux systems, services and applications
● Managed production HA and caching platforms (Heroku, AWS, MaxCDN)
● Implemented and oversaw customer and internal support system and processes
● Migrated all products to new continuous integration platform and deployment platforms
● Added interactivity and automation steps to build and deploy processes
● Maintained 99.9% uptime
Assistant VP, Solution Architecture, eCornell
October 2011 June 2013
Ithaca, NY
Manage eCornell’s SaaS based approach to technology. Work with Executive team on overall
business strategy, translating that into technology tactics and projects. Manage technology budgets
alongside CTO.
● Worked with CTO and Executive team to reorganize organizational structure, restructuring
technical and non technical teams to align with business needs
● Developed specifications and RFPs for new delivery and e commerce platforms: Learning
Management System, Student Information System, Customer Resource Management
system
● Selected and managed implementations for new LMS, SIS, and CRM rebuild
● Selected and implemented marketing automation applications, integrated with CRM and
other existing systems
Assistant VP, Learning Technology, eCornell
February 2006 October 2011
Ithaca, NY
Directed team of software developers, system administrators, project managers and quality
assurance and business analysts. Managed strategy, vision and budgets for all technology projects.
● Led innovation efforts for eCornell’s learning and ecommerce platforms, tools and
business processes
● Managed software development, system administration, and data networks for eCornell’s
online delivery platform and products
● Managed eCornell’s technology budget
● Managed a final migration to a new data center with no unplanned downtime
● Virtualized over 75% of eCornell’s data center footprint to on premise and hosted Ubuntu
VMs (AWS and Rackspace)
● Oversaw software, network and server security for eCornell’s infrastructure and main office
Sr. Security Engineer, SunGard Availability Services
October 2004 January 2006
Philadelphia, PA
Designedintrusion detection, intrusion prevention, vulnerability scanning, identity management and
firewall services for SunGard global customer base across all of SunGard’s data centers.
● Developed and document processes, procedures and guidelines for IDS, IPS
● Implemented notification and escalation procedures for IDS, IPS and Incident Response
● Served as Sales Engineer on pre sales calls/visits and technical lead on implementations
Senior System Administrator, eCornell
September 2001 October 2004
Ithaca, NY
Worked with a small team of skilled system administrators and developers to build and maintain a
redundant, fault tolerant network and platform for product delivery and e commerce.
● Maintained high levels of security and stability in a multi location data network through the
use of scalable, simple, standards based solutions
● Managed all aspects of development and production data centers
● Migrated data center infrastructure twice in 3 years while maintaining 99.9% uptime
● Developed internal security awareness program
● Educated technical and non technical employees on information security best practices
System Administrator, Ithaca College
March 2001 September 2001
Ithaca, NY
Assisted in the migration from IC’s legacy ERP system to the Oracle Application platform.
● Administered and maintained Windows NT/Solaris server environment
● Installed and maintained Oracle 8i development, test, and production database servers
● Supported Oracle development team in a campus wide ERP design and implementation
● Developed hardware and software recommendations for Office of Information Technology
System Administrator, Johnson & Wales University
March 2000 March 2001
Denver, CO
Joined the initial team to launch a new campus for Johnson & Wales in Denver, CO.
● Worked with contractors to build campus data center and multi site network
● Managed Windows NT Server environment and Cisco data network
● Installed campus computer lab of 40 Windows 2000 workstations
● Maintained budgets and participated in management planning
● Supervised activities of support specialists and work study students
● Coordinated the use of campus technology resources according to established procedures
COMPETENCIES
Software
System and network monitoring: New Relic, Pingdom, Intermapper, OpenNMS, Nagios, MRTG,
Cricket, ntop, J flow, Netflow, Wireshark, Opsview
Package and system management: brew, gem, yum, rpm, dpkg, apt, npm, yast, emerge, PXE
netboot, OS X netboot/netinstall, puppet, chef, rancid, boxen, Docker, vagrant
Web servers: Apache, nginx, lighttpd, Jetty, Tomcat 5 7, Passenger, Puma, Unicorn
Version control: git, Subversion, CVS, Fisheye, Crucible
Virtualization (on premise, cloud) using Heroku, AWS, Rightscale, Rackspace Cloud, Linode,
Slicehost, VMWare, XenServer, Virtualbox, Digital Ocean, Vagrant, docker
Languages and Frameworks: Ruby on Rails, Java, PHP/Yii, Python/Django, node.js
Continuous Integration: Jenkins, Hudson, CircleCI, Code Climate, Coveralls, Gemnasium
Testing: Cucumber, Selenium, Neustar
Security
Intrusion detection/prevention, vulnerability scanning, threat management, system and network
device hardening, network traffic analysis, public/private key crypto, PKI, SSO, VPN (IPSec, SSL),
Snort, ACID, tripwire, auditd, Ossec, Nessus, CAS, LDAP, Kerberos, Shibboleth, OAuth
Databases
MySQL, PostgreSQL, Redis, Amazon RDS, MongoDB
Operating Systems
Linux (Debian, RedHat, Slackware, Ubuntu, other various distributions), BSD, OS X, Solaris,
Windows
Networking
Thorough knowledge of the entire stack: load balancing, failover, aggregation, routing, switching,
VLANs, Multi homing, caching, proxying, tunneling, firewalling. Juniper, Cisco, Foundry, HP, F5
EDUCATION and CERTIFICATIONS
Oklahoma State University
B.S., Management Information Systems, 1995 1999
CISSP, SANS GSEC