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Information Technology Active Directory

Location:
Morristown, TN
Posted:
August 05, 2014

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Resume:

STATEMENT OF PURPOSE

Having a solid background in both information security and information

technology, I am seeking a position with a growth-oriented, forward

thinking, and progressive company, which will utilize my technical

capabilities, leadership skills, and knowledge to the fullest extent.

SUMMARY

OF QUALIFICATIONS

Over ten years of hands-on experience as systems administrator with

LogOn Computer Services, U. S. Fence, and OTICS USA, plus experience as a

manager and Department Head. Have developed skills with multiple hardware

platforms and software applications. Experienced in both the managerial

and technical aspects of the information technology field. Led and

participated in multiple project development teams while at LogOn

Computer Services and OTICS USA.

EXPERIENCE

OTICS USA, Morristown, TN

Oct 2007 - Present

Department Head - General administration division

Directly responsible for the management of the Information Technology/ISO

14001/Safety department within the general administration division of the

organization. Responsibilities include the following: Scheduling,

coordinating, and allocation of all department resources and manpower,

development of all department schedules and timelines, defining and

setting weekly, monthly, and annual targets and goals, development of

department KPIs (Key Performance Indicators), driving all department

projects and activities, coordinating department communications and

visuals throughout the organization, meeting executive expectations.

Information Technology specialist

Managed, deployed, and maintained all servers, firewalls, network

infrastructure, telecommunications, software, and users at OTICS USA.

Migrated Email services from Microsoft Exchange 2000 to Exchange 2003.

Migrated file sharing services, active directory, and print services from

Windows server 2000 to windows server 2003. Migrated ERP system from

Autocetre, utilizing Windows server 2000 platform to Syteline, utilizing

Windows server 2008 platform. Upgraded Microsoft Office from 2003 to 2007

throughout the organization, and deployed the Windows 7 OS. Researched

and recommended software and hardware configurations. Created and

maintained Organizational units, users, email accounts, computers,

printers, and directories, also created access control and group policies

for shared resources in the organization's Active Directory domain.

Developed how to technical tutorials and system documentation. Developed

and taught information technology training sessions to other team members

within the organization. Deployed and maintained Symantec Corporate

antivirus throughout the organization. Performed network forensics,

penetration testing, and security audits. Maintained data back up and

recovery policy for critical corporate data.

U. S. Fence, Bulls Gap, TN

Jan. 2007 - Oct.

2007

Systems Administrator

Managed, deployed, and maintained servers, network infrastructure,

routers, software, and users at U. S. Fence. Upgraded the organization's

WSUS and WDS servers. Utilized active directory to roll out multiple

applications throughout the organization including: SAP, Solidworks

viewer, and solidworks. Researched and recommended software and hardware

configurations. Created and maintained Organizational units, users,

computers, printers, and directories, also created access control and

group policies for shared resources in the domain. Developed how to

technical tutorials and system documentation. Deployed and maintained

Symantec Corporate antivirus throughout the organization.

LogOn Computer Services, Morristown, TN

May 2003 - Jan. 2007

Systems Administrator

Managed, deployed, and maintained all servers, firewalls, network

infrastructure, software, and users in the Internet Department at LogOn

Computer Services. Recommended software and hardware configurations and

acquisitions. Developed and enforced security policy and acceptable use

standards within corporation. Performed network forensics, penetration

testing, and security audits. Maintained data back up and recovery

policy for critical corporate data. Created and maintained

Organizational units, users, computers, printers, and directories, also

created access control and group policies for shared resources in the

domain. Developed how to technical tutorials and system documentation.

Deployed and maintained Symantec Corporate and Trend Micro SMB

antivirus.

United States Air Force

Oct.

1996 - Feb. 1999

Missile Maintenance Technician (91st Missile Maintenance Squadron)

Maintained Inter-Continental Ballistic Missiles, Missile tools

technician, and Technical Order clerk.

NOTABLE

ACCOMPLISHMENTS

. Project leader for 7 million dollar facility expansion project at

OTICS USA.

. Designed network architecture for Motorola Canopy wireless WAN used by

LogOn Computer Services to expand into Wireless Internet Service

Provider marketplace.

. Worked closely with CEO in developing marketing strategy and pricing

structure to be utilized during launch of wireless Internet service.

. Migrated 1000 dial up Internet customers from equipment located in

company NOC to outsourced equipment that resulted in decreased

operating cost for the company.

. Deployed software applications remotely and silently, saving the

corporation man-hours and preventing down time.

. Published two Citrix servers, two Radius authentication servers, one

web server, two SMTP servers, and two FTP servers from internal

network to public network using Microsoft Internet Security and

Acceleration server

. Completed 7 different Kaizen (continual improvement) projects reducing

both cost and man-hours.

. Deployed, configured, and maintained Barracuda Spam and Virus Firewall

used to filter corporate and dial up user's email, which resulted in a

reduction in lost man-hours and reduced help desk calls.

. Managed helpdesk personnel by implementing current corporate policy

and protocols while developing new policy and protocols to increase

efficiency for corporate users and dial up Internet customers.

EDUCATION

Master of Science in Management - Information Technology Management

Colorado Technical University

Sept. 2005 - Feb. 2007

GPA 3.51

Bachelor of Applied Science Information Technology - Information Systems

Security

ITT Technical Institute, Knoxville, TN

Sept. 2003 - Sept.

2005

GPA 3.68

Associate of Applied Science Information technology - Computer

Networking Systems

ITT Technical Institute, Knoxville, TN

Dec. 2000 - Dec.

2002

GPA 3.46

Courses included Electronics Principles, Space Systems, and

Missile Maintenance

United States Air Force

Oct. 1996

- Feb. 1999

Lackland Air Force Base, San Antonio, TX

Vandenburg Air Force Base, Lompok, CA

CERTIFICATES

. Database Management

. Telecommunications and Networking

. Systems Analysis and Integration

. Project Management



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