STATEMENT OF PURPOSE
Having a solid background in both information security and information
technology, I am seeking a position with a growth-oriented, forward
thinking, and progressive company, which will utilize my technical
capabilities, leadership skills, and knowledge to the fullest extent.
SUMMARY
OF QUALIFICATIONS
Over ten years of hands-on experience as systems administrator with
LogOn Computer Services, U. S. Fence, and OTICS USA, plus experience as a
manager and Department Head. Have developed skills with multiple hardware
platforms and software applications. Experienced in both the managerial
and technical aspects of the information technology field. Led and
participated in multiple project development teams while at LogOn
Computer Services and OTICS USA.
EXPERIENCE
OTICS USA, Morristown, TN
Oct 2007 - Present
Department Head - General administration division
Directly responsible for the management of the Information Technology/ISO
14001/Safety department within the general administration division of the
organization. Responsibilities include the following: Scheduling,
coordinating, and allocation of all department resources and manpower,
development of all department schedules and timelines, defining and
setting weekly, monthly, and annual targets and goals, development of
department KPIs (Key Performance Indicators), driving all department
projects and activities, coordinating department communications and
visuals throughout the organization, meeting executive expectations.
Information Technology specialist
Managed, deployed, and maintained all servers, firewalls, network
infrastructure, telecommunications, software, and users at OTICS USA.
Migrated Email services from Microsoft Exchange 2000 to Exchange 2003.
Migrated file sharing services, active directory, and print services from
Windows server 2000 to windows server 2003. Migrated ERP system from
Autocetre, utilizing Windows server 2000 platform to Syteline, utilizing
Windows server 2008 platform. Upgraded Microsoft Office from 2003 to 2007
throughout the organization, and deployed the Windows 7 OS. Researched
and recommended software and hardware configurations. Created and
maintained Organizational units, users, email accounts, computers,
printers, and directories, also created access control and group policies
for shared resources in the organization's Active Directory domain.
Developed how to technical tutorials and system documentation. Developed
and taught information technology training sessions to other team members
within the organization. Deployed and maintained Symantec Corporate
antivirus throughout the organization. Performed network forensics,
penetration testing, and security audits. Maintained data back up and
recovery policy for critical corporate data.
U. S. Fence, Bulls Gap, TN
Jan. 2007 - Oct.
2007
Systems Administrator
Managed, deployed, and maintained servers, network infrastructure,
routers, software, and users at U. S. Fence. Upgraded the organization's
WSUS and WDS servers. Utilized active directory to roll out multiple
applications throughout the organization including: SAP, Solidworks
viewer, and solidworks. Researched and recommended software and hardware
configurations. Created and maintained Organizational units, users,
computers, printers, and directories, also created access control and
group policies for shared resources in the domain. Developed how to
technical tutorials and system documentation. Deployed and maintained
Symantec Corporate antivirus throughout the organization.
LogOn Computer Services, Morristown, TN
May 2003 - Jan. 2007
Systems Administrator
Managed, deployed, and maintained all servers, firewalls, network
infrastructure, software, and users in the Internet Department at LogOn
Computer Services. Recommended software and hardware configurations and
acquisitions. Developed and enforced security policy and acceptable use
standards within corporation. Performed network forensics, penetration
testing, and security audits. Maintained data back up and recovery
policy for critical corporate data. Created and maintained
Organizational units, users, computers, printers, and directories, also
created access control and group policies for shared resources in the
domain. Developed how to technical tutorials and system documentation.
Deployed and maintained Symantec Corporate and Trend Micro SMB
antivirus.
United States Air Force
Oct.
1996 - Feb. 1999
Missile Maintenance Technician (91st Missile Maintenance Squadron)
Maintained Inter-Continental Ballistic Missiles, Missile tools
technician, and Technical Order clerk.
NOTABLE
ACCOMPLISHMENTS
. Project leader for 7 million dollar facility expansion project at
OTICS USA.
. Designed network architecture for Motorola Canopy wireless WAN used by
LogOn Computer Services to expand into Wireless Internet Service
Provider marketplace.
. Worked closely with CEO in developing marketing strategy and pricing
structure to be utilized during launch of wireless Internet service.
. Migrated 1000 dial up Internet customers from equipment located in
company NOC to outsourced equipment that resulted in decreased
operating cost for the company.
. Deployed software applications remotely and silently, saving the
corporation man-hours and preventing down time.
. Published two Citrix servers, two Radius authentication servers, one
web server, two SMTP servers, and two FTP servers from internal
network to public network using Microsoft Internet Security and
Acceleration server
. Completed 7 different Kaizen (continual improvement) projects reducing
both cost and man-hours.
. Deployed, configured, and maintained Barracuda Spam and Virus Firewall
used to filter corporate and dial up user's email, which resulted in a
reduction in lost man-hours and reduced help desk calls.
. Managed helpdesk personnel by implementing current corporate policy
and protocols while developing new policy and protocols to increase
efficiency for corporate users and dial up Internet customers.
EDUCATION
Master of Science in Management - Information Technology Management
Colorado Technical University
Sept. 2005 - Feb. 2007
GPA 3.51
Bachelor of Applied Science Information Technology - Information Systems
Security
ITT Technical Institute, Knoxville, TN
Sept. 2003 - Sept.
2005
GPA 3.68
Associate of Applied Science Information technology - Computer
Networking Systems
ITT Technical Institute, Knoxville, TN
Dec. 2000 - Dec.
2002
GPA 3.46
Courses included Electronics Principles, Space Systems, and
Missile Maintenance
United States Air Force
Oct. 1996
- Feb. 1999
Lackland Air Force Base, San Antonio, TX
Vandenburg Air Force Base, Lompok, CA
CERTIFICATES
. Database Management
. Telecommunications and Networking
. Systems Analysis and Integration
. Project Management