Customer Service Administrative Assistant

SHANTA L. SMITH

** ******* ***** ** *******, GA *0305 678-***-**** ******.*****.****@*****.***

To obtain a gainful opportunity that will allow me to utilize my skills and

experience in the area of customer service as well as Medical Billing and Coding.

Experience

Medical Biller/Receptionist

December 2012-Present Atlanta Vision Clinic Hapeville, GA

Process insurance claims.

Provide excellent customer service and complete front desk

duties.

Set daily patient appointments.

Prior authorizations for outpatient procedures.

Support Technician

February 2011-January 2012 Northside Hospital Atlanta, GA

Provided excellent customer service to Womens Center

Patients.

Practiced proper safety and cleaning techniques in

accordance to hospital policies.

Utilized multi-tasking skills in fast paced environment.

Cashier

January 2010-January 2011 Phat Phillies Atlanta, GA

Provided excellent customer service.

Completed cash handling transactions.

Supported catering and food service departments.

Administrative Assistant

January 2008- November 2009 DHL Express Austell, GA

Provided customer service.

Completed front desk duties.

Provided daily tracking reports and input updates into

computer systems.

Education

Everest College

Atlanta, GA

February 2012- January 2013

Medical Insurance Billing and Coding

Deans List, Perfect Attendance, Campus Ambassador

Benjamin Elijah Mays High School

Atlanta, GA

August 1995- June 1999

Diploma- College Preparatory Program

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