Farzana Hossain
***-** ***** **** **, Jamaica, NY 11433
Phone: 646-***-****
E-mail: *********@*****.***
QA TESTER/ENGINEER
SUMMARY
• 6+ years of IT experience in Information Technology with specialization
in software Business Analyst/Quality Assurance/Testing.
• Proficient in preparing Test Strategy, Test Plans, Test Case, Test execution
and Test Summary Report.
• Strong knowledge of Software Development Life Cycle (SDLC), STLC,
Testing Methodologies, documentation and implementation in all phases.
• Proficient in Writing Traceability Matrix.
• Expertise on QuickTest Pro, TestComplete, ALM/QC, TestDirector, and JIRA.
• Proficient in overall Defect Management/Problem solving including tracking,
reporting using ALM/Quality Center and QuickTest PRO
• Substantial Expertise in Web, Functional, Integration, Black Box, Regression, GUI,
User Acceptance Testing, and Compatibility testing.
• Expertise in customizing QTP Scripts using Parameterization, Check Points,
Library Files, Regular expression etc
• Experienced in creating manual and automated Test scripts using HP ALM/
Quality Center and QTP based on use case documents.
• Experienced in writing User Defined functions using VBScript to support the
automated scripts
• Experienced in executing queries in SQL and Oracle databases for Back End
testing.
• Experienced in Writing automation scripts for QTP Add-ins like (Web).
• Experienced in integrated QTP scripts with Quality Center to manage the
entire Automation testing process.
• Experienced in Data-Driven Testing, Text Output values using Global and
Local spreadsheets in QTP for multiple set of data.
• Experienced in developing hybrid automation framework, re-usable functions
using QTP.
• Tested application build on various programming languages like C/C++, VB, VB
Script, Java script, etc.
• Quick learner and excellent team player having ability to meet tight deadlines
and work under pressure.
• Possess excellent analytical skills with good communication and self-organizing
skills and assertive.
TECHNICAL SKILLS
Testing Tools ALM/Quality Center, UFT/QTP, Soap
UI, TestDirector.
Databases SQL Server, Oracle and MS
Access.
Web Technologies ASP, XML, HTML, VB, VB.Net,
ASP.Net.
Servers Web logic, Web Sphere,
Apache.
Languages C, C++,SQL, PL/SQL, Java, VB
script, Java Script.
Operating Systems Windows, UNIX.
WORK EXPERIENCE
Accenture Technology Solutions, New York, NY
Test Automation Expert
Nov, 2012 – Till Date
Responsibilities:
• Wrote Test plans, Test matrix, and Test Cases using HP Quality Center.
• Used Quality Center/ALM for writing Test plans, Test case,Test case
execution and Test results analysis.
• Tracked, Reviewed, Analyzed, and Compared defects using Quality
Center/ALM.
• Performed Back-End testing by writing SQL queries to extract data from
SQL database.
• Performed Database Compatibility Testing to ensure the application is
compatible when database was upgraded.
• Involved in GUI,Functional, Integration, System, Regression, and Black
Box Testing by using both manual and automation approach.
• Designed and developed Test Scripts for Data Driven Testing using QTP.
• Reported the failed test cases, tracked the defects and verified the fixes in
multiple environments by performing Browser Compatibility Testing using
QTP.
• Parameterized QTP scripts for use with varied, controlled test input values like
runtime-generated, user-defined, or from data sources.
• Assisted in conducting UAT and provided production support during the install of
the application.
• Attended defect review and walk through meetings with the developers
and business team.
• Worked as a team with other QA testers to ensure that all projects are executed
accurately and completely.
• Assisted testers with account selection, clarification of ambiguity with test
results and general questions that arise.
Environment: UFT/QTP, SharePoint, MS Office, VBScript, ALM/QC, XML, Java,
Oracle, SQL Server, Unix, Windows.
Progressive, Cleveland, OH
Software QA Engineer
Dec, 2010 – Oct, 2012
Responsibilities:
• Worked with Business Users and Developers to create complete test plan
accordingly to the project schedule.
• Attended Functional specification, Test strategy, Test plan and Test cases
reviews ensuring they meet business requirements.
• Involved in estimating the effort required to build the automation scripts.
• Conducted Test plan reviews with cross-functional teams.
• Involved in analyzing and reviewing the business requirements documents.
• Involved in Integration, System, and Black Box Testing by using both
manual and automation approach
• Assisted team documenting functional and regression test plans, test
cases with expected results based on the business functional
requirements.
• Prepared Requirement Traceability matrix, Test data, Test Coverage
Matrix and Test reports using HP Quality Center.
• Monitored Quality Center activities to make sure the defects are logged
in Quality Center and are linked to appropriate Test cases.
• Involved in Back-end testing by developing various complex SQL queries.
• Used QTP/UFT for debugging & executing scripts, perform error
handling
• Created VB scripts by recording user actions and writing re-usable
functions.
• Developed various Frameworks for automating the testing process by using
QTP.
• Involved in risk based testing approach with technology and business
partners in order to detail out risks related with the project requirements and
the risk mitigation approach.
• Fixed All issues \ Defects in scripts for new versions of application on
time.
• Helped to QA groups to copy data from one project to other.
• Attended weekly meetings on project status. Responsible for designing and
developing mockups for User Interface and prototype testing.
Environment: QuickTest Pro, Quality Center, VB Script, Windows, Agile
Methodology, MS Office tools, SQL Server, HTML, XML.
Cingular Wireless, Redmond, WA
Test Engineer
Aug, 2008 - Nov, 2010
Responsibilities:
• Involved in Requirement reviews and Design Review.
• Wrote Test Cases and Test Procedures based on the Test Plan.
• Analyzed project documentation and prepared detailed Test cases (manual and
automated)
• Involved in the System testing and Integration testing.
• Performed Positive and Negative testing.
• Planed, Prepared and updated scripts using QC.
• Involved in writing SQL Queries to check Data integrity.
• Developed Automation Scripts in QTP for Functional testing and Regression
Testing.
• Managed Objects in the Object Repository, parameterized tests in Global and
Local Data Tables.
• Inserted check points to check for text, text area and standard properties of an
object using QTP.
• Performed Integration testing to check the flow of application.
• Performed User acceptance testing(UAT) in the final phase of software
development process to check the functionality of the software.
• Tested application on various browsers as a part of Workstation compatibility
testing to maintain cross-browser functionality.
• Written Both Positive and Negative Test Cases.
• Extensively compared several data feeds using comparison software.
• Involved in testing configuration and customization like fields, page layouts,
users, role hierarchy.
• Performed Browser Compatibility Testing and Web testing.
• Involved in generating weekly Progress report.
Environment: QTP, QC, HTML, XML, VB Script, SQL Server, Java Script, Ajax.
EDUCATION:
Bachelor in Business Administration, Dhaka City College, Bangladesh
References available upon request