Customer Service Sales

Quianna Baynes

East Point, GA

*********@*****.*** - 404-***-****

WORK EXPERIENCE

Housekeeper

HSS - Atlanta, GA - June 2014 to Present

Responsibilities

Maintaining cleanliness and sanitation of assigned rooms.

Skills Used

Cleaning and customer service

Housekeeper

Hilton Garden Inn - Lithonia, GA - March 2014 to Present

Responsibilities

Maintain the cleanliness and sanitation of assigned rooms.

Accomplishments

Interaction with people.

Skills Used

Housekeeping

Customer Service

Retail Sales Associate

Shellis Management Service - Atlanta, GA - May 2013 to Present

Performing all and cash handling duties for my store location.

CDA

Legacy Academy - East Point, GA - May 2012 to Present

Providing adult supervision to my students while their in my care.

Sales Consultant

CDS - Brookhaven, GA - April 2011 to May 2012

Prepared and demonstrated assigned product to Costco members.

Sales Associate

Macy's - Decatur, GA - October 2008 to May 2009

Performed outstanding customer service to all guests shopping at our site as well as performed all cashier

and account holders duties.

Housekeeper

Homewood Suites Hotel - Atlanta, GA - September 2007 to November 2008

Performed all housekeeping duties.

Unarmed Security Guard

Lion's Security - Atlanta, GA - August 1998 to September 2008

Performed all protective services duties.

Room Service Attendant

Sheraton Hotel - Midtown,Ga - November 2003 to July 2007

Documented, recorded, set up hotel guests room service orders and performed all cashier duties.

Clerical Support II

Syndicated Office Systems - Dunwoody, GA - March 1999 to 2001

Responsibilities

Copied important paperwork for the company faxed required documents updated and closed out past due and

active medical bill performed correspondence duties via company computer operated multi-line switchboard

and performed mailroom clerk duties.

Accomplishments

I was able to workout civlized and satisfying payment plans on past due medical accounts.

Skills Used

Computer skills, data entry skills, clerical skills, receptionist skills, administrative assistant skills, typing skills,

secretarial skills and customer care skills.

EDUCATION

Certificate in Medical Billing and Coding

API - Decatur, GA

2008 to 2011

Certificate in Business/ Clerical

Atlanta Job Corp - Atlanta, GA

1999 to 2001

Certificate in Protective Services

Lion's Security Training Site - Atlanta, GA

1998 to 1999

SKILLS

Trained in HIPAA,Front Office Procedures,Certificate of Medical Necessities,ICD 9,CPT,and HCPCS,Great

in multi tasking,organizational skills,and interpersonal skills,Proficient in Microsoft words,office and all

computer software/hardware,excellent team player.

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