Service Office

Courtnee Ward

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********.****@*****.***

*** **** *******, **** ****, Chicago IL 60611 614-***-****

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EDUCATION

Franklin University- Columbus, Ohio

Bachelor of Science in Applied Psychology, 2013

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SUMMARY OF QUALIFICATIONS

Excellent problem solving and critical thinking skills

Strong presentation and written communication skills

Mastery of Microsoft Office programs (Word, Excel, PowerPoint)

Well organized with excellent time management skills

Ability to provide friendly, high quality service with effective outreach

PROFESSIONAL EXPERIENCE

Placement Coordinator- Chicago, Illinois

Lincoln Park Nanny Agency, February 2014- Present

Review applications

Schedule and conduct interviews

Assist families in the hiring process of childcare professionals

Actively scan regional nanny job market

Negotiate placement of nannies with appropriate positions

Perform job market research

Maintain close communication with nannies, families, and agency

! Care Provider- Columbus, Ohio

Child

Fokens Family, September 2012 - March 2014

Supervised and cared for infant twins

Organized educational and developmental activities for children

Tended to emotional comfort and well being of children

Maintained a safe environment for children

Child Care Provider- New Albany, Ohio

Linton Family, August 2007 - September 2012

Supervised and cared for three children between the ages of 1-12

Effectively aided children with language development and social manners

Supervised and assisted with homework and tutoring

Scheduled appointments and effectively managed time

Organized educational and social activities for children

Maintained an organized and efficient operation of the home

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VOLUNTEER EXPERIENCE

Franklin County Children Services, Columbus Ohio

College Bound Mentor Program, August 2013 - March 2014

Provide advice and encouragement to youth by establishing a trusting and stable relationship

Assist youth in preparation for college

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