Manager Sales
Resume:
Shilo Travis Bethards
*** **** **** ****, ******* Mill, MO 65016
*****.*******@*****.***
SUMMARY
A self-motivated leader with 17 years management experience, 20 years
experience in the safety and security industry. Effective manager skilled
in motivating, developing, and supervising employees. Consistently
develop, implement, and follow through to successful completion on safety
and shrink action plans. Anticipate and efficiently resolve safety and
security concerns throughout the retail market. Manage multiple projects
and prioritize workflow in a fast-paced work environment.
PROFESSIONAL EXPERIENCE
Lowes. District Manager-Loss Prevention and Safety. Jefferson City,
Missouri. August 2004 - Present.
. Oversee 18 locations with an excess of $700 million in annual
sales.
. Achieve assigned Combined Frequency, Severity Rate Goals, Claims
Per Store, OSHA Recordable Rate and Delivery Incidents by
implementing and executing the Lowe's Safety program.
. Direct, support, train, and counsel store management on all loss
prevention and safety programs in stores with a total of more than
2,700 associates
. Conduct store audits for compliance with shrink, safety, and
operational programs.
. Hire, train, supervise, and develop the Loss Prevention associates
in each store.
. Direct and conduct internal investigations of suspected dishonest
employees, including management, and investigate major known
losses.
. Develop and implement a comprehensive shrink action plan within
company guidelines and personalize to meet the needs of each store.
. Investigate workplace violence situations, including developing and
executing the threat assessment action plan.
Restructure
Galyans / Dicks Sporting Goods. Loss Prevention Manager. Leawood,
Kansas.
May 2004 - August 2004.
. Reduced shrink exposure to loss, utilizing operational performance
tools relating to key areas of the store.
. Hired, trained, supervised, and developed the Loss Prevention
associates in each store.
. Direct and conduct internal investigations of suspected dishonest
employees, including management, and investigate major known
losses.
. Reviewed store's financials to determine areas of opportunity with
regards to margin loss, bad checks, credit fraud, cash over/shorts,
and general liability claims.
. Analyzed exception based reporting tools to identify potential
internal theft trends, as well as completed an analysis of
inventory reporting tools to identify current and previous shrink
trends.
Target. Executive - Assets Protection. February 1997 January - May
2004
. Reduced shrink exposure to loss, utilizing operational performance
tools relating to key areas of the store.
. District Inventory Resource Manager - reviewed inventory
preparedness, reviewed inventory exception reports, and conducted
audits on night of inventory.
. Effectively conducted internal investigations.
. Investigated and reported general liability claims.
. Assets Protection Assessment Team Member - reviewed compliance of
all store level Assets Protection Team Leaders relating to physical
security, daily responsibilities, internal case development, and
shrink reduction programs.
. Recruited and interviewed potential candidates at career fairs for
current and future openings with Assets Protection.
. Mentor to new Executive Team Leaders - Asset Protection, being
responsible for multiple stores in the absence of trained Assets
Protection Team personnel.
. Analyzed exception based reporting tools to identify potential
internal theft trends, as well as analysis of inventory reporting
tools to identify current and previous shrink trends.
SKILLS RELATED TO PROFESSION
. Seventeen years management experience.
. Conduct interviews, reference checks, and background checks.
. Proficient use of Microsoft Word, Power Point, Excel.
. More than 300 internal interviews.
. More than 300 external apprehensions.
EDUCATION & TRAINING
Wicklander - Zulawski Certified.
University of Central Missouri. Warrensburg, Missouri.
Bachelor of Science in Criminal Justice with a concentration in
Administration.
Maple Woods Community College. Kansas City, Missouri. General
education courses.
Contact this candidate