Customer Service Data Entry

Shaquille Siplin

**** ***** **** *****● Charlotte, NC 28269

585-***-**** ● *******@*****.***

OBJECTIVE

Professional individual with proven leadership and managerial abilities; seeking employment opportunities that will allow for the utilization of my managerial, customer service, accounting communication and interpersonal skills and experience to assure that the highest level of service and quality enhances the productivity of the organization.

EXPERIENCE

Forklift Operator (September 2013 – July 2014)

Stanley Black & Decker / Roofing Supply Group Concord, NC

* Staged order pick ups and merchandise transport.

* Operated the stand up reach truck, sit down forklift along with the remote rider fork.

* Scanned pallets into DM+ and WMS inventory control systems.

* Printed labels and completing put away procedures.

* Produced operations efficiency by moving 10+ pallets per hour.

* Loading and unloading flat bed trucks.

* Order picking and customer orders timely and safely.

Account Manager (March 2012- June-2013)

Risher Business and Consulting Charlotte, NC

* Performed all basic administrative duties within the office

* Organized documents 60 words a min, data entry, reception work, setting up meeting rooms

* Interviewed employees and evaluated employment history for candidate hiring.

* Directed Marketing and taught direct marketing skills to trainees.

* Received, sorted and distributed mail.

* Training and Educating employees in all of company basic and extensive needs and wants.

* Managed personal accounts for residential, phone, TV, and Internet services.

* Handled credit card, cash, and other monetary transactions

* Met weekly, monthly and quarterly sales quotas.

EDUCATION

ECPI University

Charlotte NC- Network Security- July 2014-present

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