Customer Service High School
Resume:
Jeffrey D Bodyk
Windsor Ontario Canada N9A 2A7
Email: *******@*******.**
Caesars Windsor
Windsor On, N9A-7H7
***- ***-*878
Employee #2913
Gamming Floor Attendant Recreation
S lot Attendant - Gaming Floor Opening Day May 27- 1994
• Maintenance and Operational Needs of Gaming Slot Machines, Explaining Pay Table,
Resolving Pay Table Disputes
• Providing Customer Service, Currency Exchange, Product Service and Updating
Knowledge
• Tourist information, Greeter, Events Entertained Guest Host, Promoting within the Brand
Name
Food & Beverage
Steward- Kitchen and Banquets Food Outlets July- 2007 to April 2013
• Cleaning of all kitchen and function areas Refrigeration Units and Ovens
• Preparation of upcoming events, cutlery, linen request, silver ware, table arrangements.
• Preparation of Special Events Buffets, Conference and Wedding Buffets as per pre
planned
• Help in the preparation of daily menu building,Light baking preparation work
• Food Runner, taking orders,delivering and maintain stock in various food outlets
• Working with various food outlets maintaining cleanliness and order
Finance
Resort Opperations Cashier April 2013- Present
• Finalizing and acceptance of payments as to billing from various food outlets and venues
Providing Customer Service internally and externally.
Jeffrey D Bodyk
Email: *******@*******.**
T raining H istory
• WHMIS Training (Work Place- Hazardous- Materials Information- System)
• Work Place Safety Training
• Super Host-Customer Service
• Fintrac Training Currency monitoring
• Suspicious Transaction Reporting
• Respect in the Workplace (Casino Care)
• Ticket Training Ez Pay (Slots)
• Material Handling, Safety and Knowledge
• Health and Safety (Up Dated)
• “Boot Camp” Caesars Customer Service
• Company Brand Standards ( Harrah - Caesars)
• “Total Service” of All- Staff Working Together
• The Perfect Server Certificate of Completion
• Smart Serve Alcohol Certificate
• Responsible Beverage Classroom Training
Achievements
• Accumulated many customer relations comment awards
• Awarded with many verbal work performance comments, as phone calls, praises to
supervisors and upper management of good service or how their treatment of their
experience of certain problems and situations were taken care of.
• Credited for special assistance to the elderly, blind and handicapped
• Earned many Kudos Award Comment Opinion Cards, from co workers and customers for
helping outside my work areas, going way beyond. Loyalty with working within the
“Brand” name “Caesars”
• Employee Award of the month June 2007, Luncheon with the C.E.O. and other
executives.
• Appointed as crew trainer, captain with new employees
Educational History
• Graduated - W.F. Herman S.S. High School Windsor On.
• Completion of Communications and College
Hospitality Hotel Restaurant Management
Diploma Graduate May 2012
References
Mr. Reno Parisotto Retired Chrysler Canada Executive
Mrs. Mary Parisotto Retired Clothing Jewelry Store Proprietor
2334 Leonard St.
Windsor On.N8W-4L7
Email: *****@*******.***
Mr. Gary Klein B.A. LLB, Lawyer
#400-267 Pelissier St.
Windsor On.N9A-4K4
Email: ******@****.***
Mr. Mark Goetz Senior Product Development Manager
Tokai-Rika USA, Plymouth Michigan, USA
Mrs. Darcell Goetz, Educational Primary School Assistant
13099 Harvest Lane
Tecumseh On.N8N 4N6
Email: ******@*********.**
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