Customer Service Technician

JAMES DELUCIA

***** ****** **, ***** ******, MS *8654

Home: 901-***-**** Cell: 901-***-****

************@******-*******.***

SUMMARY

I have a strong background in Infrastructure cabling as well as Warehouse duties.

Detail- oriented highly efficient in leading shipping and receiving operations. Able to lift [] pounds. Flexible

schedule and available for all shifts.

Familiar with all aspects of logistics, shipping and receiving and general warehouse operations.

Warehouse Worker accomplished in organizing shipments and loading trucks for fast and efficient customer

delivery.

HIGHLIGHTS

Interpretation of blueprints, wiring diagrams and Drilling and tapping skills

drawings Forklift certified and safety trained.

Customer service- focused Managed 5 to 6 people

Hardware support and troubleshooting Safety- oriented

Organized Multi- tasker

Highly motivated Safety- conscious

Strong communication skills

Shipping and receiving

ACCOMPLISHMENTS

Used propane forklift to load trailer at warehouse

Assembled product containers and crates.

Packed containers and re- pack damaged containers.

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

Recorded numbers of units handled and moved, using daily production sheets or work tickets.

EXPERIENCE

MASTER TELECOM

Memphis, T N

L ead Technician

0 3/2012

I'm responsible for getting work orders completed and signed off from customers.

Make sure all equipment works when finished with the job.

Properly fill out work order with all material used on the job.

Keep work truck cleaned and organized.

Reading Blue Prints

Installing Phone and Data Cables for customers in commercial conditions.

I have built out a data server room from the floor up. Installed equipment in the racks.

CONWAY HEAT/ AIR & PLUMBING

Cordova, T N

P lumber Apprentice

0 4/2011 t o 0 2/2012

I was responsible for keeping tools picked up.

Keeping the trucks cleaned.

Picking up materials from the suppliers.

ACCESS DATA NETWORK SOLUTIONS

Memphis, T N

T echnician

0 3/2010 t o 0 4/2011

I was responsible for completing work orders.

Installing phone and data cables in commercial buildings.

Reading Blue Prints

EDUCATION

GED

1 996

O live Branch High, Olive Branch, MS, USA

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