Customer Service Assistant
Resume:
CHRISTIANA D’ARCEUIL
Rockledge, FL 32955
*********@*****.***
Summary of Qualifications
Ten years’ experience in Customer Service.
Proficient in Microsoft Excel, Word, Power Point, Access, Banner, Outlook and
Internet, as well as good typing skills.
Six years’ experience in Organisational, administrative, data entry and
accounting skills.
Training in Syspro, an Accounting/Data entry system, and the Meridian
Switchboard.
Certified in Public Relations and Marketing, and clerical/administrative
assistant
Work Experience:
October 2011 – Present Student Assistant – Human Resources and
Library tech. Eastern Florida State College
January 2014 – Present Certified Nursing Assistant – Merritt Island
Health Centre
July 2011 – September 2013 Customer Service Associate, Cashier
JC Penny and Macys, Merritt Island
June 2008 – January 2011 Secretary, Cashier, Invoices/P.O officer
Assistant Accountant – Payroll, Data Entry
AB Services Ltd
January 2008 – December 2009 Receptionist/Purchasing Officer, Pepsi Americas
Customer Service Coordinator, G4S Security
Clerical Assistant (1), Dental School
June 2007 - January 2008 Communications Assistant, First Citizens Bank
Duties: Assisting with the administrative functions related to Event
Management, Marketing and Public Relations.
March 2006– June 2007 Clerk, Clerk Typist, Human Resource Officer
And Managers Secretary, First Citizens Bank
Duties: Assisting with the administrative functions related to Human
Resources Management
July 2003-June 2005 Waitress & Supervisor
Disney & Royal Caribbean Cruise Lines Ltd.
Duties: Being and ambassador for Trinidad and Tobago, providing “A” class service
for Disney Cruise Line, handling complaints and adapting to different cultures.
May 2002 – October 2002 Training Program at Hilton Trinidad
Front Office & Food and
Beverage Department
Duties: Helped with events management and administrative duties. Trained in
Housekeeping, Telephone Operator, Front Desk, Food and Beverage and the Human
Resources Department (Administrative Areas).
June 2000-May 2002 Waitress TGIFriday’s, Internship at the Almond
Beach Resort, Barbados
Education
2011 to Present Eastern Florida State College
Pursuing Bachelors’ Degree in Organizational
Management. Presently hold an AA Degree.
2013 -2013 Horizon Health Institute, Florida State Certified
Nursing Assistant. License number CNA288946
2006 - 2008 ABE (Association of Business Executive)
Diploma 1 & II – Business Administration.
1999 - 2001 Associate Degree – Hotel/Hospitality Operations
Management.
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