Customer Service Medical
Resume:
Cynthia Castaneda
Las Vegas, Nevada 89169
*************@*****.***
Bilingual medical assistant seeking an opportunity in an exciting and fast
paced healthcare setting. Abilities include:
Patient flow management Check-in/out
Fluent in English Vital signs
Excellent verbal and written communications Fluent in Spanish
Multi-line phones Venipuncture
Insurance verification
Prior authorizations
Electronic health records HIPPA/OSHA
CPR certified Injections
Data entry
Appointment scheduling
Microsoft Word Customer service
Taking medical history Detail
oriented
Organized Neat and friendly
EDUCATION
Rancho High School
Jan. 2002- Jun. 2006
North Las Vegas, Nevada
Advanced Diploma
COLLEGE
Anthem Institute
May 2012- April 2013
Las Vegas, Nevada
Medical Assistant Diploma
EXTERNSHIP
Prime Care Medical Services
Las Vegas, Nevada
Feb. 2013- April 2013
Duties: Checking in patients, checking out, blood draws, injections,
collecting co-pays, verifying insurances, prior authorizations, answering
phones, charting, medical records, scanning, faxing and copying,
prescription refills, EKG, documenting medical history and medication.
EXPERIENCE
Yakov Shaposhnikov M.D. PC
Las Vegas, Nevada
April 2013- April 2014
Duties: Checking in patients, collecting co-pays, verifying insurances,
prior authorizations, answering phones, charting, transcribing, medical
records, scanning faxing and copying, appointment scheduling, collecting
laboratory results and data entry.
Terrible Herbst Oil Company
Nov. 2012 - Apr. 2013
Las Vegas, Nevada-- Cashier
Duties: Handled all cash and debit/credit customer transactions, check
inventory, stock new merchandise, slot payouts, light cleaning and nightly
balancing of till
Luxor Hotel & Casino
Aug. 2011 - Apr. 2012
Las Vegas, Nevada-- Cashier
Duties: Check new inventory, handle cash and credit/debit transactions
including traveler checks, light cleaning, occasional in-store remodeling,
opening/closing of shop, money drop & daily balancing of till
Binions Gambling Hall & Hotel
Mar. 2007 - Dec. 2009
Las Vegas, Nevada--Busser/Runner & as needed Hostess/Food Server
Duties: Assisted food servers, maintained a clean side station, stocked
condiments as needed, kept clean silverware, coffee cups & water glasses,
carried heavy food trays, took guest food orders, announced daily,
specials, used POS system, handled cash/credit/debit transactions, greeted
and seated guests...
Beauty 2000 Jun. 2005 - Sept.
2005
Las Vegas, Nevada-Cashier/Sales Associate (summer job)
Duties: Assisted customers in all product selections, checked inventory,
ordered new
merchandise, stocked shelves, light cleaning, handled customer product
inquiries,
processed cash and credit/debit purchases, instructed new and regular
customers on
use of products, wig fitter, team leader, opened and closed store, money
drop, bank
deposits, balanced daily receipts, greeted customers as they entered
STD Clinic Jun. 2003 - Sept.
2003
Santa Ana, California-Medical Office Aid (summer job)
Duties: Faxing, make copies, shredding of medical documents, chart filing,
inputting and deleting patient data on computer system, handed out
pamphlets, light cleaning of waiting lobby, restocked birth control
preservatives daily, put up new flyers and brochures in waiting area,
answered phone incoming, made appointment reminder calls...
References:
Katerina K., CMA 702-***-****
Darlene C., MA 702-***-****
Jennifer P., MBC 702-***-****
Karina R., MA 702-***-****
Contact this candidate