Robert Jordan
Charlotte, North Carolina 28208
Phone: 704-***-****
Email: .*************@*****.***
OBJECTIVE: To obtain a challenging position in customer services/sales with the opportunity for
advancement.
PROFESSIONAL EXPERIENCE
Red Lobster-March 2013- Charlotte,NC
Restaurant Server: with over 3 years of Food and Beverage experience. Areas of
expertise include fine wines, specialty liquors and exotic drinks, both alcoholic and
nonalcoholic in nature,. Proven ability to develop return customer business with
excellent customer service. Enthusiastic and people-oriented with strong interpersonal
and teamwork skills. Fluent in English
Radio Shack – August 2009-June 2011, Charlotte, NC
Sales Associate: Sell wireless devices, internet, land line and other AT&T
products; provided technical support for a variety of AT&T devices; provide
excellent customer service, cash collections and management and handle
complaints.
Radio Shack – August 2009-June 2011, Charlotte, NC
Retail Sales Consultant: Sell wireless devices, internet, land line and other
AT&T products; provided technical support for a variety of AT&T devices;
provide excellent customer service, cash collections and management and handle
complaints.
Peak Fitness- January 2008 – June 2008, Charlotte, NC
Fitness Consultant (Sales): Sell new memberships; cold calling; display
promotionals; provide excellent customer services; cash collection and
management.
Carolinas Healthcare System- August 2006 – October 2007, Charlotte, NC
Guest Services & Patient Escort: Transport patients to different locations in
hospital, log patient routes, provide excellent customer service to patients and
visitors; assist clinic staff in the handling of patients.
EDUCATION
Carolina School of Broadcasting (Advertising & Sales), January 2008 – June 2009
Broadcast Communications Technology : Training in all aspects of radio and television sales,
production and promotions.
West Charlotte High School, Charlotte NC, Graduated 2010
JOB SKILLS
Microsoft Windows, Mac OS, Microsoft Office, Adobe. Copy Machine, Cash
Register, Fax Machine, 10 Key, Computer Hardware, Exemplary Technical
Support, Team Player, Excellent Customer Service, Good Interpersonal Skills,
Computer Hardware, Articulate Speaker
* References provided upon request