Administrative Office Assistant

Resume

of

LOTA SEVILLA DIMSON

#** ****** ***** ****** ****** Novaliches, Quezon City, Philippines

Contact No (02)-9360901 / 093*-*******

Email Address : ***********@*****.***

PERSONAL PARTICULARS

Age : 34

Date of Birth : May 15, 1980

Gender : Female

Civil Status : Married

Religion : Roman Catholic

Place of birth : Novaliches Quezon City

Husband's Name : John Dimson

No. of Children : 1

EDUCATIONAL BACKGROUND

Highest Education : Bachelor's / College Degree

Level

Field of Study : AB Communication Arts

Major : Public Relations

Institute / University : The Philippine Women’s University

Graduation Date : March 2001

EMPLOYMENT HISTORY

JUSTICE CECILIA MUNOZ PALMA FOUNDATION - April 01, 2013 - Present

Unit 1501 Future Point Plaza Condominium

Panay Avenue, Quezon City

ADMINISTRATIVE ASSISTANT

• Directly assisting the Executive Director in all aspects of clerical work to run the foundation professionally.

• Coordinatiing with the Foundation Scholar in providing them school support.

• Set up and coordinate meeting and conferences of the Executive Director and Board Members.

• Prepares payment vouchers, requests and liquidation report on a monthly basis.

• Maintains supplies inventory by checking stock to determine inventory level.

• Represents the executive’s appointment schedule by attending educational workshops to establish personal

network that will be beneficial for the foundation.

BDO CREDIT CARD SALES SUPPORT - January 03, 2009 – July 07, 2010

5/F jmt Corporate Condominium

ADB Avenue Ortigas, Pasig City

MIS ASSISTANT

• Handles all Provincial Turn ins for Bdo Credit Card applications.

• Responsible on monitoring and Pre - screening of Credit Card Applications on a daily basis

• Endorse applications to validators group to ensure completeness of documents.

• Prepares mis templates for weekly and bi - monthly productivity report.

• Updating of Branch code template for newly opened and renamed branches.

• Team leader for Sales Support Encoding team - Prepares Productivity reports and error tracking sheets of

encoding team.

RELIEVER /SECRETARY - BDO Consumer Lending Group office of VP for Branch Channel

• Answering of queries, Provides location for board meetings, Sets daily appointment/meetings for the day.

• Provides support for branch head team leaders.

BDO - TIE UP DEPARTMENT

• Posting of daily e- forms payable by the tie up banks for cadencie program usage.

• Prepares daily check payment and check advice slip for tie up banks.

• Provides support like Manual adjustments, Chargeback and other concerns for bdo tie up banks.

BDO FINANCIAL SERVICES (Formerly Bdo On -Site) - September 2006 - December 2008

Lower Ground Floor SM City Fairview

Bgy. Pasong Putik Novaliches Quezon City

SERVICE REPRESENTATIVE

• Responsible in receiving over the counter bills payment, remittances, and purchases of US dollar currencies.

• Handles customer inquiries

• Ensures that all required reports for the day are printed and submitted in a timely manner.

• Maintain security of personal accountabilities at all times.

• Ensures that all transactions are processed with supporting documents and properly signed off.

BDO CREDIT CARD - MERCHANT OPERATIONS - January 03, 2005 - September 2006

19/F Jmt Corporate Condominium

ADB Avenue Ortigas Pasig City

MERCHANT PROCESSOR

• Coordinates with both external and internal units to ensure immediate preparation of payments for

merchant.

• Receives billing documents from merchant representatives

• Computes sales summary sheet based on the discount rate, statement cycle on cardholder account.

• Encodes manual billings and prepares payment request with details of payment and arranged by

merchant id.

• Filing of acknowledgement receipts returned.

MALCOLM LLOYD CALL CENTER - January 2004 - December 2004

11/F Pearlbank Bldg., Valero street

Makati City

TELESERVICE SPECIALISTS

• Placed outbound calls for expatriates particularly in the asia pacific and middle east.

• Provides company’s introduction and brief description.

• Sends e- mail proposal for the client’s

• Do follow up calls for the confirmation of the proposal.

• Submits daily printed report of the details given by respective clients.

BANKARD INC. - December 2002 - May 2003

24/F Equitable PCI Tower

Ortigas Pasig City

DATA ENCODER

• Receives sales invoice documents from affiliated merchant representative

• Encoding of transactions

• Double check tally sheet from merchant against total amount encoded if match.

• Prepares and forward approved payments to respective merchants.

PLDT DIRECTORY ASSISTANCE - 114 - May 2002 - November 2002

Macaraeg Building Espana Manila

TELEPHONE OPERATOR

• Accepts inbound calls for metro manila and selected provincial areas.

• Provides number listings for residential, and commercial subscribers.

• Answers all inquiries about Pldt products and services

• Promotes PLDT products and services.

ROBINSONS PLACE NOVALICHES - October 2001 - March 2002

Ground Floor Bgy Pasong Putik

Novaliches, Quezon City

PURCHASING STAFF

• Responsible for screening of the goods and items to be place on the selling area.

• Follow up orders to the store Buyers

• Provides item description and proper labeling of the tag prices.

• Daily uploading of the system to be used for the price upgrading of the

merchandise for the entire store on a daily basis.

SEMINARS ATTENDED :

ANTI - MONEY LAUNDERING ACT, BDO ORIENT SQUARE ORTIGAS PASIG CITY - DECEMBER 2006

SIGNATURE ANALYSIS & FORGERY DETECTION, BDO ORIENT SQUARE ORTIGAS PASIG CITY –

DECEMBER 2006

COUNTERFEIT VERIFICATION SEMINAR, BANGKO SENTRAL NG PILIPINAS ROXAS BLVD., PASAY CITY

APRIL 2006

CIS MERALCO OPERATING SYSTEM - MERALCO BUILDING ORTIGAS PASIG CITY, APRIL 2007

REFERENCES - AVAILABLE UPON REQUEST

Contact this candidate