Customer Service Administrative Assistant

Kaleigh Nicole Marron

*** ****** ****** **.

Katy, TX 77450

832-***-**** (mobile)

*******@*****.***

Experience

**/** ******* ****** ********* Katy, TX

Marketer

• Contacting businesses via telephone and written correspondence to promote Costco and schedule Costco

receptions

Providing excellent member service to every member, and promptly addressing member requests and

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concerns

Informing potential members of the benefits of Costco memberships, products, and services

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Coordinating outside marketers’ canvassing assignments

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Fulfilling administrative duties in marketing department as needed

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Assisting at the membership counter with sign ups and member requests

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Assisting at front end and with merchandising as requested

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7/11 12/13 Blade Energy Partners Houston, TX

7/12 12/13 Administrative Assistant

7/11 6/12 Receptionist

Providing administrative support to an office of 35, including executives, upper management, engineers,

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geologists, and general legal counsel

Coordinating meetings with local and international clients, coordinating events, and making domestic and

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international travel arrangements

Filling in for receptionist and front desk duties

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Assisting with the preparation of proposals and bids for clients and prospective clients

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Preparing expense reports

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Building and maintaining company’s contract database

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Assisted with a complete office move of 35 employees

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Proofreading and editing reports, technical papers and legal documents for submission to clients

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Assisting general counsel with legal research

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Assisting engineers with technical data and calculations using Excel spreadsheets

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Ordering supplies and stocking copier rooms and break rooms

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Maintaining office equipment, including printers, telephone system, fax machine, and break room

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equipment

Contact for telephone and data companies, courier services, copier services, office maintenance, office

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supplies and building management

Selecting office supply vendors

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In house and external correspondence via email, mail, and telephone

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4/12 Present Marron Entertainment Katy, TX

Marketing and Development Associate

• Designing, building, and maintaining company website

Maintaining company’s social network accounts, including Facebook, Twitter, and WeddingWire

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Graphic design for website and company material

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Developing and designing marketing material, including business cards, price lists, and brochures

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Meeting with clients and potential clients to promote and organize services

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Drafting final booking agreements for clients

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Organizing and creating timelines/outlines for each event

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Attending booked events to assist with the timeline and operation

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8/10 12/10 The Kinkaid School Houston, TX

School Store Assistant Manager (Temporary Position)

• Providing administrative support to the Purchasing Director of a private school (Pre K 12)

• Daily balancing of store revenue

• Opening and closing store and registers (responsible as key holder)

• Processing store transactions

• Staff & faculty special orders

• Maintaining store inventory

• Maintaining and distributing student and staff/faculty ID cards throughout semester

• Fielding customer service inquiries and calls

• Processing all deliveries – incoming/outgoing – for entire school

8/07 – 8/10 AV Printing Houston, TX

Accounting Assistant

• Processing and filing all customer invoices for payment

• Making check deposits

• Corresponding with customers regarding payment

• Weekly posting to general ledger

• Weekly check runs for overhead expenses

• Overhead expense filing

2/07 – 8/07 Teal Construction Houston, TX

Accounts Payable Clerk

• Pending and distributing invoices for approval

• Posting invoices

• Coding overhead invoices (Cost codes and general ledger codes)

• Printing and mailing checks

• Fielding phone calls regarding A/P

• A/P filing

• Setting up vendors for payment and maintaining vendors in database

• Check requests

• Employee advances

• Payroll for jobsite cleaning crew (allocating employee hours to proper jobs)

• Invoice distribution spreadsheets and reports

Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook) WordPress

Lotus Notes AutoCad

Timberline Construction Accounting Software Microsoft Dynamics RMS

Adobe Photoshop 10 key by touch

Adobe InDesign Typing 75 WPM

Education

Lone Star College (Houston, TX) – Currently pursuing AS degree (Anticipated 2015)

Baylor University (Waco, TX) – Completed 20 credits toward BS in Biology

Cinco Ranch High School (Katy, TX) – HS Diploma (2006)

References

References available upon request.

Contact this candidate