Customer Service Sales

Marilyn Murdock

Summary

Energetic associate with strong front office and management skills. Flexible and hardworking with the drive to succeed.

Experience

BromanElectric Administrative Assistant Murray, UT Updated confidential employee banking information with accuracy and speed. Maintained accounts receivable documentation electronically and on paper. Handled cash and deposits using the proper accounting procedures and documentation. Processed payroll, electronic deposits and employee pay adjustments. Issued paychecks to employees on a bi-weekly basis.

Grand Prairie Services Mental Health Provider Bradley, UT Charted and recorded information in client files. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications. Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities. Monitored patients prescribed psychotropic medications to assess the medications' effectiveness and side effects.. Transported and tracked client movement on and off the unit by documenting times and destinations of clients.

Poracky and Associates Project Sales Manager Bourbonnais, UT Managed daily office operations including drafting meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Received and screened a high volume of internal and external communications, including email and mail. Handle all sales calls and facilitated working relationships with the customers

Salt Lake Mailing & Printing Administrative Assistant/Sales Associate Salt Lake City, UT Managed the receptionist area, including greeting visitors and responding to telephone and in- person requests for information. Recommended and helped customers select merchandise based on their needs. Informed customers about sales and promotions in a friendly and engaging manner. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

651 W. 1675 S., Lehi, UT 84043 - - 815-***-**** (C) - ********@*****.***

September 2012 to Current

January 2008 to January 2010

October 2007 to March 2008

January 1996 to April 1997

March Nordstrom's

1990 to August 1994 Sales Associate Murray, UT Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems. Trained new employees on company customer service policies and service level standards. Served as liaison between customers, store personnel and various store departments.

Education

Olympus Highschool

1974 High School Diploma Holladay, UT

Contact this candidate