Larry Baumgart
***** ********* *****, ************, ********, 48047
Phone: 586-***-**** Email: ***********@*******.***
Knowledge Management/Training Professional
Removed the silos, improved product quality and the bottom line by
implementing a now institutionalized knowledge sharing culture/process at a
large company, and then implemented worldwide; and have delivered major
training and qualification programs ahead of expectations in a very
regulated industry. Successfully implemented as Lead KM Manager for the
U.S. Navy a Knowledge Management program for ship maintenance total process
improvement.
. Managed development of a grass roots knowledge sharing process at
Chrysler to a now mature process and organization reporting to a Vice
President. Recognized by various outside experts as a business best
practice.
. Implemented KM world wide at Mercedes Benz by training the multi-
national business units' leaders and implementation counterparts.
. Successfully implemented a KM program for the U.S. Navy ship
maintenance process.
. Having total responsibility for all non-licensed positions, Detroit
Edison became the first company to ever received INPO (Institute of
Nuclear Power Operations) accreditation of training and qualifications
programs prior to NRC (Nuclear Regulatory Commission) approval for
commercial operations.
. Recognized as a mature, sound decision maker with vision for the
future that can work independently and on multiple projects
simultaneously both by my peers and company management.
AREAS OF EXPERTISE
Instructional System Design Project Management
Listen & Assess Situations
Knowledge Management
Instructional Skills Documentation
Organizational/ Culture Change Budget Administration/Reporting
Process Management/Change Regulatory Compliance
Nuclear Training Management
Group Supervision
Training/Qualification Program Presentation Skills
Development
Facilitation Skills Organizational Development
CAREER HISTORY
Alion Science and Technology, Norfolk, Virginia. 2010- 2014
Lead Military Analyst, 2010 - 2014
Provide technical, administrative, and programmatic services in support of
Surface Ship readiness and Life Cycle Management Group through implementing
a structured Knowledge Management program. Provide support in the
implementation of the strategic management plan by aligning organizations
and processes to achieve current and future material readiness of the U.S.
Navy Surface Fleet through Knowledge Management. Actual function is Lead KM
Manager for all activities. This includes monitoring and managing Knowledge
Sharing Networks and their activities; monitoring and managing the
overarching KM process for proper operation and growth. Train and mentor
Process Masters, KSNs, Knowledge Mangers and others included in the
process. Maintained a Knowledge Management toolbox/library in SharePoint
for use by all. SharePoint administrator for some portions and advisor to
Lead SharePoint person on portal design. Secret security clearance until
1/3/14.
Larry Baumgart
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Chrysler, Auburn Hills, Michigan. 1996-2008
(Consultant/Contracted to Chrysler: RWD Technologies 1996-2005, Modern
Professional Services 2005-2008)
Knowledge Management Manager, (Chrysler) 1996 - 2008.
Grew the Knowledge Management process at Chrysler from an informal meeting
of peoples sharing knowledge and experiences to a mature organization of
experts sharing their combined expertise through Centers of Competence
(CoC) led by a dedicated Vice President.
. Integrated knowledge management strategy with corporate product
creation strategy through implementation of Centers of Competence.
Resulted in over 85 Centers of Competence directly related to the
development of corporate competencies, strategic capabilities and the
product creation process. (From grass roots initiative to
institutionalized process)
. Personally facilitated the Knowledge Management effort and process
at Chrysler by guiding and mentoring the 85 engineering Centers of
Competence, Chairpersons, and management.
. Centers of Competence enabled more efficient coaching & mentoring
relationships, faster succession planning, documentation and use of
best practices, lessons learned, fast expertise location and an
efficient medium to enable innovative ideas
. This initiative involved working with 'working level' employees and
all levels of senior management.
o This led to very open communications both up and down the
management chain.
o This was a very proactive Knowledge Management process and I drove:
. Process improvements,
. Organizational improvements/development
. Procedure improvement,
. Product improvements,
. Best practice (and lessons learned) development and
implementation,
. People knowledge improvement,
. Leadership and CoP Teams alignment and development, and a
. Culture/ working environment improvement.
. Technology was not my driver, but an enabler. Technology enables, but
people make it work. Good KM is about people, the social/work
interactions and relationships, their sense of involvement, their buy-
in/ involvement/ desire to change and improve. This is what can make a
company great.
. Developed Enterprise Knowledge Management Strategy focused on Transfer
of Best Practices, Lessons Learned, Reuse, Innovation, Expertise
Location and Social Networking.
. Led internal consultant team responsible for full range of KM Services
including Enterprise Content Management, Content Rationalization,
Information Architecture & Taxonomy, Usability and Findability, Reuse,
Centers of Competence, Organizational Change, and Process Integration.
. My experience includes all aspects of EBOK (Engineering Book of
Knowledge), from design to sun downing. Data collection, direction,
design, tracking, policy/procedure setting and data base administrator
for in-house portal (like SharePoint).
. Responsible for all organizational change management activities
related to Knowledge Management, the establishing and executing User
Training, User Support Manual and User Support Centre for all KM
technology resulting in over a 90% effectiveness of user acclimation
to new technology.
. These experiences involved many aspects of blended learning. Improving
Product, Process, People.
. Sped the development of a similar Knowledge Management process on the
Daimler side of the corporation by guiding and training their
knowledge management leaders (Senior management and CoP leaders.)
Included are Mercedes Benz, Adtranz, Airbus, Dasa, and CVD (commercial
vehicles).
. Defined and integrated a Reward & Recognition Plan to integrate
knowledge sharing behaviors into Chrysler Culture.
Larry Baumgart
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Product Development System (CDS) Specialist- Chrysler, 2002 - 2008.
As part of the Total Quality Management (TQM) team, mentored/monitored and
analyzed each product team's performance to the Product Development System
metrics. Responsible for metrics and training.
. My Product Development experience is all about designing and
implementing organizational performance measurements, monitoring and
mentoring the vehicle teams through the process/against the metrics,
and using the metrics to drive organizational improvements.
. Drove process improvements by analyzing process & team
performance such as:
o Raised fuel economy to a high priority in the design process,
which required changes in vehicle design. This resulted in a 20%
improvement in vehicle's MPG at Chrysler.
o Raised 'Listening to the Voice of the Customer' to an integral
part of early vehicle design.
Meijer, Toledo, Ohio 1994-1996 Gas Station & Convenience Store Manager
Detroit Edison, Newport, Mi. 1981 - 1993 Training Supervisor at Fermi 2
Nuclear Plant
Summary
. Trained and qualified personnel to work in a nuclear power plant.
. Improved training and in-plant performance by evaluating actual in
plant problems.
. Developed & supervised training & qualification programs, courses, and
all documentation effecting 12 job titles groups, the emergency
response organization involving 400 people, and all site access
training (General Employee Training).
Detail
Training Supervisor, 1991 - 1993.
I was responsible for internal audits and assessments, auditing records,
record keeping processes, course and program material, and training
processes. Assessed effect of new documents and regulations on
departmental operations and developed implementation strategy.
. Re-developed training processes and paper flow.
. Planned, organized, implemented, supervised, and managed the
processing for as many as 1500 people
for outages, and performed in-plant, on-shift industrial safety
functions.
. Resulted in external auditors and regulatory agencies finding less
problems.
Training Supervisor in Plant as Radiological Engineer, 1990
Evaluated concerns with engineering and radiological engineering, evaluated
problems with plant personnel in radiation control and contamination
control.
. Evaluated mediocre in-house practices, addressed average engineering
designs, creating solutions.
. Developed courses to help resolve problems; courses targeted at labor,
engineering, and supervision.
. Designed a multifaceted solution for engineering training w/ cross
training, plant tours, and meetings.
Training Supervisor, 1987-1989.
Successfully and effectively supervised staff, and was actively involved in
hiring, terminating, pay, promotions, etc. Supervised training,
qualification programs, courses, and all documentation effecting 12 job
titles (RP, Chemistry, I&C, Electrical, Mechanical Maintenance, the
emergency response organization involving 400 people, and all site
personnel for site access training. Coursework based on Job Task Analysis.
ISD Process based. (1981-1987 Instructor, course/curriculum developer)
Larry Baumgart
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1. Trained and qualified personnel to work in a nuclear power plant.
2. Maintained facilities, supplies, documentation, courses, and staff.
3. Maintained compliance of meeting Nuclear Regulatory Commission (NRC),
Institute for Nuclear Power Operations (INPO), and American Nuclear
Insurers (ANI) rules and regulations.
4. Organized, planned, and managed action items for completion.
5. Developed a course on root cause analysis, integrating our own
corrective action system into it.
6. Appointed to an inter-company committee on training, to honor other's
training for plant access.
7. Performed functions of training administrator and instructional
technologist such as train the trainer.
8. ISD/ ADDIE, JTA, needs & gap analysis used.
US Navy- EMC and Naval Nuclear Power LELT
Formal Education
University of Toledo, Toledo, Ohio, 1986
Bachelor of Science in Business Services
Major: Management and Marketing
(Same classes as an M.B.A.: G.P.A. 3.13/4.0 Scale)
Professional Training
Not including technical training
. Instructor/Instructional Technology
. Contract Administration
. ALAMO Process Management Skills (Student & Instructor Courses)
. Root Cause Analysis (Wrote and Taught)
. Corrective Action Document STEPS (Supervisory Techniques Program)
. Emergency Response Plan Training (attended and taught) (participated and
controller)
. MORT (Management Oversight and Risk Tree Analysis)
. Technical Writing (Shipley)
. Managerial Processes (B-P, Decision Making)
. Behavior Reliability/Continual Behavior Observation
. HPES (Human Performance Evaluation System) (INPO)
. Expanding Basic Supervision
. Work Leader Training
. DMT-1 Managerial Skills (Psychological Associates)
. RWD Performance Based Analysis
. RWD Consultative Marketing
. RWD Team Leader
. Chrysler FMEA
. Chrysler DFSS Overview