M emaysha
Lackland
Memaysha Lackland
*********@*****.*** 773-***-**** Chicago, IL
Ambitious student seeks an billing & coding role in a hospital or private
practice. Excellent people skills and dedicated work ethic. Strong attention to
detail, skilled with technical, clerical and patient support. Strong ability to
communicate clearly and effectively to patients and staff.
Experience
01 State Of Illinois (DHS) 02 H&R Block
Chicago, IL
Chicago, IL
December 2007 - Present
August 2008 - Present
Answered customers’ questions and
Recorded and filed patient data and
addressed problems and complaints
medical records.Wrote clear and
in person and via phone.Opened and
detailed clinical phone messages for
closed the store, which included
physicians.Scheduled patient
counting cash drawers and making
appointments. Massaged patients
bank deposits.Helped customers
and applied preparations and
select products that best fit their
treatments, such as liniment, alcohol
personal needs.Kept the showroom
rubs and heat-lamp stimulation.As-
clean and maintained neat, orderly
sisted with adequate nutrition and
product displays.Built customer
fluid intake. Cleaned and organized
confidence by actively listening to
patients’ living quarters. Performed
their concerns and giving appropriate
household tasks such as laundry,
feedback.
dusting, washing dishes and
vacuuming. Obtained and set up
Skills
suction equipment.
ICD-9 Coding
Certifications VPT and HCPCS coding
Microsoft Outlook (Intermediate)
National Healthcareer Assoc.
Written and verbal communication
Medical Admin Assistant Loan prossessing (Intermediate)
Good written communication
Education Strong work ethic
Bir Training Center Team player with positive attitude
Graduate 2014 Exercises good judgment