Customer Service Sales

Carlos A. Gomez

**** ****** ** *****: 909-***-****

Mckinney, TX 75071 Email: *********@*****.***

OBJECTIVE: A Professional position that will effectively utilize acquired expertise, creative talents and

commitment to excellence. Desire a position with career growth potential and financially

rewarding.

Experienced in outside/inside sales, customer service with the ability to adapt quickly to

SKILLS:

change and to achieve set goals. Areas of study and expertise in sales, prospecting, and

account management. Excellent written and verbal communication skills. Motivated,

dependable, strong work ethic, disciplined and self driven. Bilingual Spanish/English

EDUCATION: Devry University Bachelors of Science Telecommunications Management.

TX Property and Casualty License

TX General Lines Life & Health

EXPERIENCE:

AAA Texas, Plano, Texas June 2012-Present

Inside Sales Insurance Agent

• Source and develop customer leads for insurance sales via cold calling and walk-in customers

• Service new and existing customers regarind insurance inquiries, billing and claims submission

• Exceeded monthly goals of 10 new auto policies and 3 new home policies

• Provided excellent customer service and maintain retention

Blackstone Realty, Rancho Cucamonga, CA January 2009-May 2012

Real Estate Agent

• Market, prospect and farm for home buyers and sellers

• Represent home buyers and sellers through professional negotiations

• Negotiate terms, offers, and contracts with buyers and sellers

Wells Fargo, Fontana, CA March 2004 – July 2008

Mortgage Consultant

• Exceeded monthly sales quotas and consistently ranked in the top 20 percent in the sales region

• Develop relationships with real estate professionals, builders and other business referral sources

• Provide customer service and generate new applications, quote rate and points, and complete follow-

up activities

AFLAC, Pasadena, California September 2002 –March 2004

Sales Agent

• Obtained new business by consistently cold calling and door knocking for new appointments with

business owners.

• Responsible for conducting sales presentations to staff for small to medium sized corporations in

assigned territory

• Achieved sales bonuses as a new sales representative for exceeding sales quota for a quarter

• Particpipated in a team environment to develop a strong and successful team and accomplish

established weekly, monthly, and annual goals.

NORTEL NETWORKS June 2000-April 2002

Field Technician

• Responsible for assigned projects and pre-service work on Fiber Optic Equipment for the Western US

Region.

• Regularly interfaced with all levels of management, including all responsible suppliers of

products/services for the particular network involved, ensuring effective and timely upward

communication.

• Supervised field installation contractors and delegated responsibilities to accomplish daily goals

during fiber optic equipment installations.

Contact this candidate