Customer Service Data Entry

Jacqueline Greene

*** ******* ***

Plainfield, NJ 07060

Phone: 862-***-****

Cell: 201-***-****

Email: *************@*****.***

CAREER OBJECTIVE

My goal is to work as a team player, to be open minded, comprehensive and available

to learn additional skills at a company, that can offer me opportunities of achievements.

To help meet the needs of those of higher authority and to be part of a company which

promotes professional development. Also, to use my extensive knowledge of Computer,

Communication, and other office skills to a company striving for continuous innovation

WORK EXPERIENCE

9/2013 - 1/2014

Fab Company- An ecommerce co. thru/ temp agency Brickforce

seasonal, Supervisor - Rob -732-***-****

Clerical duties

shipping/billing/receiving

Filing, answer phones

8/2010- 3/2013

Saia Motor Freight, Johns Creek, GA 30097, Manager

Clairiese Henry 678-***-****

8:00 - 4:30 pm/ Yearly Gross 38,000, Niece passed and I

inherited 3 Nephew.

Customer Service Rep./Clerical duties at call center.

Answered customer calls or emails

Data Entry

Shipping/billing Freight

Problem solving inquiries in timely manner

Processing Order, filing

Worked Independently

Faxed, scanned and printed reports or purchase orders

10/2008-7/2010

Unemployed

Although unemployed, I constantly kept myself busy at seeking

work and offered my skills to help in the community. Never giving

up hope, kept a positive attitude and stayed strong within.

5/1999 - 9/2008

Konica Minolta Business Solutions, Copier Machine Comp.

Ramsey New Jersey, Supervisor, Stacey Barbour,1-800-***-****, Laid off reconstruction

8:30 - 5:00pm / Yearly Gross $31,000 - 34.000

Diversify duties of Contract Administrator/Verifier in MAP

DEPT.

Check PO for accuracy/configuration:

Price Verification:

Accurately input information required for shipping/

billing/receiving in SAP system:

Problem solving for customers and dealers

Telephone duties:

Interact with supervisor, different departments, customers and

dealers through email

Work independently/Detailed oriented:

Scanned/orders into SAP

Print out reports

2/1995-4/1999

T-FAL Corporation, Appliance Company

Pinebrook, NJ - 1-800-***-****. Hired else where. Paid more

8:00 - 4:30pm/ Yearly income - $26.000 - 29.000

Credit Department - Clerical

Assistant to Supervisor

Analyze Defective Merchandise and Issued Credit

Performed various task like distributing correspondences,

Heavy Filing, typing, distributing mail, converging chargeback’s

Order Entry

1992-1993

Alfred Dunner Inc. 200 Walsh dr. Parsippany, NJ

Clothing Company. Paid by Spectrum Temp Agency

Clerk, picker and packer. Performed various task like

invoicing, filling orders, filing and some typing

Handled customers inquiries.

Performed data entry, filing and customer service

EDUCATION

1982 Central High School Diploma .

1990-1992 Mayor Office Of Employment Training, Newark NJ

1993 - 1994 The Technical Business Institute of Newark, NJ Clerical - Certificate

SKILLS

WordPerfect 5.1, Lotus 123, Typing 45 Wpm, Order Entry

Invoicing, Filing, Telephone Communication skills,

Microsoft Word, Excel, SAP, Cimmaron, AST and Avenue

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