Technician Service

Resume

Bruce Grygalonis

Attleboro Falls

Mass, 02763

E-mail: ********@*****.***

Home:

OBJECTIVE:

Telecommunications Specialist

SKILLS PROFILE:

-Rhode Island Telecom Tech License # 2564 act-3-31-2016.

-Have done trouble shooting, installs, moves, adds, changes to Telecom Switches also Data

installs, moves, adds.

-Telecom Switches: Rolm, Nortel Op-11,Nortel Op-81, Call Pilot, BCM, Norstar,Avaya Call

Manager Rel 6.2,Avaya Modular Messaging.

-Have done many software upgrade to communication systems.

-Have worked in many data centers.

-Also helped out with the IT Desk Side Team @ Boston Scientific.

EMPLOYMENT HISTORY:

* 9 Year Service Technician( Ronco Corp) ( Worburn, Mass)

RESPONSIBILITIES:

-Ronco On-site Tech for Boston Scientific (Marlborough, Mass) three building, over 1,500

user.

-Perform moves, adds, changes to telecom (Nortel) (Avaya) switches.

-Installed/Repaired/ cabling punch-down cat 3, 4, 5, 6, 6e,Co-axial,Fiber also cross wire,mdf,25/50/75/100/200 pair cables to locations on punch-down blocks- 66/110/3m, Bix, data

racks/panels,modems, DSL also work with microwave to the customer premise. . Voice +

Data.

-Maintains and installed and trouble shoot of Dmarc,MDF, IDF,PRI, T1, T3, CO, DID, OPX,

TIES, DSL, ISDN,BRI, Channel Banks, POS,Polycom, routers, modems, units/data lines and

phones .

-Last 6 months worked with Avaya Call Manager IP Switch, IP Phones (9608)(9611) Release

6.2.

-Maintains of Avaya MM voicemail system Release 6.2

-Make sure telecom switches are up and running 100% of the time for customer Boston

Scientific.

* 3 Year Service Technician for Shared Technology Location (Norwood, Mass)

RESPONSIBILITIES:

-Three days a week on-site tech for Boston Scientific Corp. (Natick, Mass)

-Rolm System over 4,000 ports, 2,000 users,three building.

-Two days a week Shared Technology (Tech) in field services.

-Working on Nortel Norstar, Nortel BCM,Nortel OP-11, Nortel 81,Rolm systems,some NEC.

-Performing (MAC) moves, adds, changes, also service calls.

-Trouble shooting equipment. Sight surveying making determinations of materials, man-hours

necessary to complete jobs assigned.

* 8 Year Senior Service Technician (MCI/World Com) Boston Mass

RESPONSIBILITIES:

-Cable Installation

-Moves, Adds, Change orders.

-Installation Orders (T1)(CO)(DID)

-Trouble shooting customer equipment on site

-Data networking installation.

-Customers…Mass College of Art, WGBH TV, Macy’s Dept Stores, MSPCA.

-Over 30 Customers Total.

* 9 Year Service /Mac Technician ( Rolm Telephone Corp)Lexington Mass

RESPONSIBILITIES:

-Perform moves, adds, and changes (Mac) also trouble shoot equipment.

-Service, supplying and trouble shooting for 35 customers including Hasbro of Pawtucket R.I.

and Fleet Bank and all branches in Providence R.I.

Education:

-Grad of R.I.S.E Institution of Electronic -1983 -1984 -1 years.

-North Attleboro High School Grad -1977-4 years

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