SUMMARY
V * years of Technical Project management and Technical Analysis experience
V Client requirements gathering, project planning, forecasting, scheduling,
resource allocations and resource utilization monitoring, Scope decisions
V Information technology domain experience in SDLC, RAD, JAD, SCRUM
V Project Management, Resource Management and allocation
RELEVANT SKILLS
Microsoft Office: Office 2003 & 2007 with expertise in
Excel, Access, Project and Visio, VBA Macros
Database Systems: MySQL, Microsoft Access, Oracle 11g
Web Technologies: XML, HTML
Operating Systems: Windows 98, XP, 2000, Vista
Cloud Computing: QlikView, IBM Cognos, MS SharePoint
Project Management concepts: CPM, PERT, SDLC, MS Project tool, PMBOK
framework, SOW, UML, Budget analysis, SDLC
PROFESSIONAL EXPERIENCE
Qualcomm Inc., San Diego, CA: Sr. Systems Analyst (April 2013 to Present)
. End to end BI Project Management
. Lead and manage various SDLC phases of Engineering Business
Intelligence report design projects
. Act as liaison between IT and Engineering teams
. requirements gathering, Documentation, Resource decisions, Define
scope, set expectations with customers
. Design Metrics prototype
. Follow SCRUM methodology in product development
. Assign and monitor development tasks
. Define data architecture, ETL, and data warehousing standards to
support diversity of data sets provided to Qualcomm
. Coordinate activities with existing UI, data warehouse, ETL and
reporting solutions
. Unit test and regression test solution with customer team
. Manage production issues
. Support the project through all phases of software development life
cycle
. Communicate results and status to all team members over time
. Present data to customers in a meaningful, understandable format
geared towards repeatability
. Technical Skills: Oracle, MySQL, RDBMS concepts, Composite, Cognos,
Qlikview
. Other skills: Strong analytical, problem-solving, verbal, listening
and interpersonal skills
Life Technologies, Carlsbad CA: Sr. Project Management Specialist
(February 2012 - April 2013)
. Lead and manage various process standardization projects.
. Initiate and lead process streamlining projects related to data
consolidation in all regions globally. Act as a liaison between
Customer Care and IT. Project coordinator for global roles mainly
focused on data centralization.
. Update Process and requirement documents as and when needed.
. Data extraction and design from Oracle JD Edwards Enterprise One, SAP
Business objects and IBM Cognos
. Use various systems globally like AVAYA CMS, Oracle SQL, and MS Access
to extract and analyze data.
. Create high level reports/dashboards including trends, communicate
with colleagues in various continents and co-ordinate reporting
standardization,
. Gather requirements, Design and maintain all reporting dashboards for
the global Customer Care department.
. Work with EMEA, APAC and China on various projects.
. Work with Voice of Customer (VoC) team, administrator for Vovici, a
VoC tool. Setup, manage and troubleshoot VoC surveys and metrics. User
management, documenting processes and providing technical support.
. Work effectively in a matrix reporting environment communicating with
various levels of management
Aspen Marketing Services, San Diego, CA: Business/Technical Analyst
(August 2011- Feb 2012)
. Business Analysis - Interface with management to analyze & gather
requirements, review and produce specifications for any new and
existing applications, create workflows.
. Lead and manage various SDLC phases of Engineering Business
Intelligence report design projects
. requirements gathering, Documentation, Resource decisions, Define
scope, set expectations with customers
. Design Metrics prototype
. Follow SCRUM methodology in product development
. Work with business users, account team and SMEs to define
requirements, run SQL queries as part of the project mapping and hand
off results to the Product managers.
. Help to manage strategic initiatives and to identify process
efficiencies as it relates to data and reporting.
. Proactively identify and drive process re-engineering
. Lead various data and report development project initiatives.
Qualcomm Inc. San Diego, CA: Business Data Analyst (July 2010-July 2011)
. Weekly resource allocation, time estimation and Forecasting resource
utilization
. Monitor variations in forecasted utilization and create reports for
executives
. Schedule, Manage and monitor resources (people and machine)
. Create metrics for Quality control on various processes in operations
department.
. Business process improvement by developing and modifying existing
metrics and reporting solutions.
. Participate in various complex projects and work on database design as
needed.
. Gather and document business requirements
. Design technical specifications based on business requirements
. Conduct design reviews and presentations
. Serve as the primary data analyst to provide both detailed and top-level
reporting on product performance
. Create and generate reports from diverse sources like QlikView,
Business Objects, MS SharePoint and MS Access
. Develop new Metrics with MS tools (Excel, Access and Visio) and SQL
database
. Improved reporting process with QlikView dashboards: structured and
better visualization of organizational data.
ACADEMIC EXPERIENCE
Life Technologies, Carlsbad CA: (SDSU Spring 2011 semester: Jan 2011 to May
2011): Consulting Project
Project objective: resolution of 2 major issues: Diversity management and
Staffing Agency usage in APJ (Asia Pacific and Japan) As a Project Manager
of the team I was responsible for all the project communications as well as
scheduling and tracking the progress of the project.
. Followed agile approach to complete various stages of the project.
Performed GAP Analysis on the company data.
. Used Project management techniques like resource management, resource
tracking, schedule tracking to monitor progress of the project, used
PMBOK framework as a guideline.
Benefits to the company:
V reduce hiring expenses by 2%
V improve agency to direct hire ratio in APJ
V Suggestions to handle compliance issues
V channelize diversity management expenses
Life Technologies was satisfied with our findings, immediate steps were
taken to implement suggestions in APJ region.
EDUCATION
Master of Business Administration San Diego State University, San Diego
GPA: 3.56 Graduation: May 2011
Bachelor of Engineering in Information Technology Mumbai University,
Mumbai India GPA: 3.7 Graduation: June 2006
521 Via Del Caballo
San Marcos CA 92078