Data Entry Tech Support

YU-KANG TSAO (Nathan)

**-** ***** ******, *** *D

347-***-****

Flushing, NY 11358

************@*****.***

OBJECTIVE: To obtain a Technician position.

EDUCATION: BA in Computer Science from CUNY Queens College, Flushing, NY

Availability : Immediately

Birth Date : (MM/DD) : 01/11/1976

VISA Status : US Citizen

TYPING SPEED

43 WPM

CERTIFICATION

Currently study A+ class online to take the test within 2 months.

COMPUTER SKILLS

1. Using FDisk and DiskPart to clean disk partition and format hard disk

/ USB drive

2. Set up, install and configure Windows XP/7 to a PC and data migration.

3. Using Ghost to clone hard disk

4. Install and uninstall programs to Windows O/S.

5. Set up, install, configure and troubleshoot PC, local and network

printer, and wireless network.

6. Provide technical support for clients.

7. Perform research and troubleshooting to solve technical problems.

8. Take printer apart, take out damaged unite, put new unit in, and put

everything back together.

OTHER SKILLS

Read, write, speak English and Mandarin fluently.

PROFESSIONAL EXPERIENCE

Just Right Insurance, Temp office assistant

6/30/2014 --7/11/2014

I perform insurance paper work, get a quote for client, and perform

computer repair service.

Barrister Global Services Network, Inc, Computer Technician

01- 03/2014

I perform Computer and printer repair service for clients.

Board of Election of NYC, Chinese interpreter

11/5/2013

I use my language skill to help Chinese voters to translate English to

Chinese.

Board of Election, Temp data entry clerk

10/10/2012 -- 10/18/2012

I perform data entry for voters' registration information into BOE's

database.

SHINE Electronics Co., Inc, Cell phone tester

7/2/2012 - 7/30/2012

I test cell phones to make sure that they are working in a test machine and

assemble cell phones.

Queens College Rosenthal Library, Flushing, NY, Tech Support Rep

9/2010 -- 4/12/2011

I provide tech support for library users to resolve any computer and

printer issues.

ICOP Technology Inc, Audubon, NJ, Tech Support Rep

6/7/2010 -- 8/18/2010

I provide tech support for sales and perform RMA repair for defective

parts.

Apple Core Hotels, New York, NY, Tech Support Rep

8/2007 -- 8/2008

I provide first level of contact for any computer, printer, and internet

related issues and solve all hotels' technical issues. Use Symantec

Backup Exec to back up data daily. Prepare desktop for new hire. Install

programs and configure the new Mac laptop for upper management. Purchase

computer equipments.

Queens College Rosenthal Library, Flushing, NY, Tech Support Rep

12/2006 - 8/2007

Same as above.

Shun Fung Construction Corp, New York, NY, Translator

12/2005 -- 9/2006

I translate English Construction documents to Chinese and perform office

work for contractor.

Centro Properties Group, New York, NY, Temp Office Clerk

3/2004 -- 7/2004

Temp office clerk to sort out invoices in order of dates and put it as a

report to manager.

Hewlett-Packard Company, Melville, NY, Technical Consultant

7/2000 -- 9/2002

I write a program to help consultants to create instructor's manual and

student work book and manage HP educational web site for partners.

Queens College Rosenthal Library, Flushing, NY, Tech Support Rep

9/1998 - 5/2000

Same as above

Taco Bell Restaurant, Flushing, NY Cashier/Cook/Cleaner

9/1994 - 9/1995

Perform cashier duties, and cook meat and wrap tacos, wash dishes, and

clean the restaurant.

Contact this candidate