Information Technology Technical Support

JALLY ANN A. DIÑO

**** *** ****, *** ******, Bulacan

Contact No. +639*********

E mail address: ************@*****.***

OBJECTIVE: To obtain a position where I can enhance my mental skills, knowledge, and

maximize my training experience in the field of Information Technology.

PERSONAL INFORMATION

Age: 20 Language: Filipino/English

Birthdate: November 24, 1993 Religion: Roman Catholic

Sex: Female Status: Single

Height: 5’3 ft Nationality: Filipino

Weight: 55 kg

EDUCATIONAL BACKGROUND

Bachelor of Science in Information and Communications Technology

Bulacan State University City of Malolos Bulacan ( Main Campus)

2010 2014

SOFTWARE EXPERIENCE, KNOWLEDGE AND SKILLS

• Knowledgeable in MS Access, SQL Server and My SQL.

• Can perform scripting in TC, C++, Visual Basic, Vb.Net, Java and Python.

• Knowledgeable in VMWARE and Oracle Virtual Box.

• Knowledgeable in MS Office and Prezi.

• Knowledgeable in Windows Operating Systems (XP, Vista, 7 and 8).

• Can perform photo editing and designs in Adobe Photoshop and Illustrator.

• Basic editing in Sony Vegas, Adobe After Effects and Windows Movie Maker

• Can do basic editing in Adobe Flash and Action Scripting.

• Knowledgeable in Web Development and scripting in PHP, HTML, CSS, Javascript and Basic

JQuery.

• Knowledgeable in IBM BMC Remedy Search, IBM Lotus Notes and Avaya Console Basic

Commands

• Can work under pressure

• Presentation, Documentation and Reporting Skills.

INTERNSHIP

• Service Desk Specialist/IT Assistant in Manulife Data Services Inc.

• Basic Training and exposed in different fields like Technical Support, Software and

Equipment Issues, Assets, Server Management, Network Management and Telephony.

TRAININGS AND SEMINARS ATTENDED

Philippine Youth Congress in Information Technology

Date: September 17, 2010

Venue: University of the Philippines, Diliman Quezon City

IT Congress

Date: December 9, 2011

Venue: Valencia Hall, Bulacan State University

IT Symposium

Date: March 20, 2012

Venue: Valencia Hall, Bulacan State University

IT Congress

Date: January 24, 2013

Venue: Valencia Hall, Bulacan State University

Workshop on Project Management

Date: January 26, 2013

Venue: CICT Reading Center, Bulacan State University

Cloud Computing and IT Trends

Date: February 10-12, 2013

Venue: Venus Hotel, Baguio City

Ivy Bernardino

IT Professor, Bulacan State University

Contact No. +639*********

Rexther De Sur

Business Relation Manager, Manulife Data Services Inc.

Contact No. +639*********

Mark Anthony Inducil

Technical Support Specialist, Networld Capital Ventures Incorp.

Contact No. +639*********

I hereby certify that the above information is true and correct to the best of my knowledge

JALLY ANN A. DIÑO

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