Rachel Ainsworth Murphy
*.**********@*****.***
PO Box 13161 Spokane Valley, WA, 99213
Objective
I look forward to earning a position with-in this company that will challenge
me, expand my skills, and increase my work experience so that I may become
more of an asset to this company. I believe that Human Resources Management
and its divisions with-in the company are the most important elements in all
businesses and institutions. I am looking for a position that allows me to train
new employees, handle issues with-in the workplace, provide advice on protocol,
and consistenely increase my knowledge and experience in a managment or
department team member role.
Professional Profile
Proficient in Training, Sales, & Services, Staff Development, and Customer
Relationship Management
Hands-on training and first-hand experience in Communication, Inter-office
relationships, Team Building, and Safety
Firsthand experience in Business-to-Business Sales, Management,
Advertising, and Communication
Personal experience with 401k’s, Benefits, and Semi-Annual Reviews
Able to use Microsoft Office Suite, Quickbooks, and a variety of computer
programs
Education
Bachelor of Science in Human Resources Management: The University of
Southern Mississippi - Hattiesburg, Mississippi
Graduated: May 2014
Member of the Society of Human Resources – Student Chapter (SHRM)
August 2012 – May 2014
Associate of Science in Business Administration: Jefferson State
Community College - Birmingham, Alabama
Graduated: August 2009
Related Employment & Experience
Professional Fitness Counselor, Oz Fitness, Spokane Valley, Washington,
June 2014 - August 2014
Inspired others to join the Oz team by selling memberships, tanning plans,
inventory, and getting their friends and family involved as well.
Hosted booths to increase fitness awareness and make new connections
Trained new employees on Standard Operating Procedures, computer
system, memberships offered, role-playing sales and tours, and maintain
an open environment for them to come to me with any and all questions.
Maintain repor with members to keep them motivated, coming back, and even
bringing in friends..
Contacted potential members about trying Oz Fitness for a 10-day pass
Retained records of calls, guests, enrollments, leads, and all membership
agreements.
Created relationships with surrounding business to increase awareness and
marketing.
Timeshare Vacation Sales Representative, Bluegreen Vacations, Pearl,
Mississippi, August 2013 – January 2013
Collected information use in vacation and timeshare market research
Assisted with scheduling and analyzed how our location was connected to the
corporation as a whole
Trained new employees on product information, sales tactics, and sales
presentations.
Intern, Benefits Resource, LLC, Hattiesburg, Mississippi, January 2013 –
February 2013
Performed daily clerical work such as filing, scheduling appointments,
answering phones, and updating financial files from hard copy to
computer-based information
Contacted clients about updating insurance policies and changing future
services
Maintained first-hand knowledge about new policies offered and recent
government changes in policies
Retail Teller I, Trustmark National Bank, Magee, Mississippi, November 2009
– December 2011
Assisted on average 300 customers daily with a variety of banking services
Worked in a team of 12 to provide timely, accurate, and friendly services
Completed monthly reviews on protocol, security, and products offered
Participated and walked in Relay for Life – Team Trustmark 2010 & 2011
Mentored by Human Resource Manager- Suzanne Bullock, 601-***-****
Assistant Manager, Painted By You, Birmingham, Alabama, August 2008 –
September 2009
Trained, supervised and scheduled 10 employees
Provided service to an average of 100 customers daily
Maintained inventory, finances, taught pottery and glass seminars. and
produced an average of 200 orders 4 times a week
Increased average revenue by 20% through advertising and spearheading
creative event ideas
Business-to-Business Sales Representative, KJC Concepts, Pelham,
Alabama, September 2007-February 2008
Commuted to four different territories and sold AT&T land-line products
Competed in teams of five to inspire confidence and team building
Maintained knowledge on current and future products and technologies
Trained to inform team members and clients about new products.
Technical Skills
Proficient in training, sales, services, and shipping on e-commerce
Proficient in Microsoft Word, Excel and PowerPoint applications
Familiar with social networks, and able to perform internet research
Able to type 60 words a minute, maintain organized clerical work, and am
familiar with communication protocol.
Leadership Activities
Alpha Omicron Phi Sorority - The University of Alabama at Birmingham, Fall
2006 – Spring 2008
Served as Philanthropy Chair Fall 2007 – Spring 2008
Goodwater Baptist Church; Magee, Mississippi
Substitute Sunday School Teacher January 2010 – February 2014
Disciple Now Leader Spring 2010
A complete and fully formatted hard copy of this document, letters of recom
mendation, and references are available upon request.