Customer Service Representative
Resume:
Jasmine Johnson
St. Louis, MO 63136
**************@*****.***
Objective To obtain a position that will allow me to utilize my
communication skills and exercise my
learned skills
Profile Self-motivated and detail-oriented individual resourceful in
completing tasks in a timely
fashion; Able to interact well with individuals at all levels;
Flexible and able to multi-task effectively.
Capabilities include: Customer Service Relations, Data Entry,
Telephone Etiquette, Receptionist, Problem Solving, Filing, and
Knowledge of General Office Equipment.
Experience City of St. Louis- Community Development Administration
2008-Present:
Account Clerk II
. Review interim requests
. Maintain log of budget revisions
. Packaging requests for Comptrollers Office
. Enter current budget and encumbrance into database
. Posting of vouchers
. Reconciling draw request
. Maintenance of fiscal files
. Review and revise personnel schedules for accuracy and
available funds.
. Check monthly financial reports from agencies and make
corrections if needed.
. Transmits vouchers to Federal Grants Dept.
Ollie Dowell Communications St. Louis, MO
2006 - 2009
Customer Service Representative
. Assist passengers with airline flight and baggage
information
. Direct passengers to different locations in and/or outside
of the Airport
. Handle incoming and outgoing customer service calls
First Class Sales, Inc.; St. Louis, MO
2000-2008
Salesperson/Office Manager
. Handled incoming and outgoing customer service calls
. Processed accounts payable and accounts receivable
. Participated in recruitment, hiring, and training
Harris-Stowe State University; St. Louis, MO
2003 - 2008
Account Clerk (work study)
. Assist with general accounting functions
. Filing
. Data Entry
. Provide telephone support
. Maintain journals
Education Harris-Stowe State University; St. Louis, MO
2003 - 2009
Degree: Bachelor Major: Accounting
Jasmine Johnson
St. Louis, MO 63136
**************@*****.***
References
Tiara Lumas
Administrative Assistant/ HR
E-mail: ******@*******-**.***
Valerie Pearson
Administrative Assistant
Bonita Manning
Housing Analyst
Contact this candidate