Customer Service Sales

Pachelle Brown

Akron, OH

**********@*****.*** - 330-***-****

WORK EXPERIENCE

Bindery

Deluxe Corporation - Streetsboro, OH - June 2014 to Present

Responsibilities

Scan and ship check ship orders, analyze checks to insure quality and accuracy.

Skills Used

Analytical

3rd Key Manager

Icing by Claire's - Akron, OH - August 2013 to May 2014

Responsibilities

Open/close store, make bank deposits, LP management, keep track of freight logs, stock, ear piercing, assist

customers with questions, make daily to do lists for associates, analyze reports, visual merchandising, POG

Accomplishments

Raised our weekly ads (average dollar sale) above company, kept our LP below company, GUEST certified

Skills Used

Supervisory, critical decision making, POG guidance

Crew Member

Arbys - Norton, OH - September 2011 to August 2013

Responsibilities

Open/close store, Prep, handle cash, make bank deposits, handle customer complaints, serve food, train

others

Skills Used

Good communication skills

Sales Associate

Sally Beauty Supply - Akron, OH - August 2012 to October 2012

Responsibilities

cashier, open/close store, assist customers, make bank deposits, clean store

Accomplishments

Raised our store sales

Skills Used

Cash handling, excellent customer service skills, thorough knowledge of products

Sales Associate

Fashion Bug - Akron, OH - April 2012 to August 2012

Responsibilities

cashier, open/close store, assist customers, clean store

CSR Rep

Plus One Communications - Akron, OH - March 2012 to July 2012

Responsibilities

answer inbound calls, assist customers with cable & internet issues, handle customer complaints

Accomplishments

Positive attitude, led my team to #2 in sales

Skills Used

Knowledge of Microsoft products, typing, demonstrated excellent speaking skills

Sales Associate

Justice - Sterling Heights, MI - March 2011 to June 2011

Responsibilities

cashier, open/close store, assist customers, make bank deposits, clean store

EDUCATION

Life Skills Centers of Summit County - Akron, OH

2011 to 2012

CERTIFICATIONS

MicroSoft Word

MicroSoft Excel

MicroSoft PowerPoint

GROUPS

BPA (Business Professionals of America)

August 2009 to December 2009

High school business class course. I was also our class treasurer.

Contact this candidate