Customer Service Sales

Marie Dominguez

Receptionist/clerical

Spring, TX

******************@*****.*** - 832-***-****

WORK EXPERIENCE

Receptionist/clerical

M & E ENDEAVOURS LLC - Houston, TX - June 2011 to March 2012

Compile records, sort and shelve books, and issue and receive materials such as bad phones and batteries.

Shipping and receiving cell phones that are government issued.make and receive calls, emails, and fax's. I

do data

entry, run Aron's for the owner of the company. I took calls about customers having issues with there cell

phone or payments and technical support. Made sure our customer was happy with our services.answering

and directing

calls.sorting mail.filing paperwork

operator

Bui-yah-kah - Houston, TX - September 2009 to April 2011

Houston, Texas

Key holder Sep 17, 2009 - Apr 25, 2011

Opening and closing the store, cleaning, inventory, customer service, displays for the store.fitting room,

register

operator, handling calls and fax, including emails.making sure we hit our quota for the week.making sales.

Putting the schedule out for other employees.

Sale Associate

Hook Up - Houston, TX - May 2004 to December 2009

Prepare sales slips or sales contracts.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security

practices.

Maintain records related to sales.

Demonstrate use or operation of merchandise.

Place special orders or call other stores to find desired items. answering and directing calls, worked at both

locations.

Occupational License or Certification

CNA

CNA Registration - Houston, TX - 2003 to January 2003

Sale Associate/receptionist

Georgios - Houston, TX - August 2010

Aug 12, 2010

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Compute sales prices, total purchases and receive and process cash or credit payment.

Answer questions regarding the store and its merchandise.

ADDITIONAL INFORMATION

9 years experience in the field of: Customer Service, Cashier, Retail, and 5 years of store supervisor. I also

have

2 1/2 yrs. of experience in the office/receptionist. And I have experience in cna

Computer Skills

Typing Speed: 20 Words Per Minute

• EMail Software (Outlook, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Personal Computers

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

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