Customer Service High School
Resume:
Erin Wheeler
*** ********* **. 404-***-****
Grayson, Ga 30017
************@****.***
Profile
I am a self-driven, dependable and ambitious individual who is always interested in a challenge. I
work well under pressure and excel in groups, as well as on my own. I believe that excellent
customer service skills are essential to any position, and feel that is one of my strong points.
Education
Phoenix, Lawrenceville, Georgia United States
High School Diploma, May 2009
Professional Experience
Kroger Pharmacy, Duluth, Georgia United States
Certified Pharmacy Technician, Jul 2012 – present
Receive written prescription or refill requests and verify that information is complete
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and accurate.
Establish or maintain patient profiles, including lists of medications taken by
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individual patients.
Maintain proper storage and security conditions for drugs.
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Answer telephones, responding to questions or requests.
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Manage Inventory
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Receiving payments from customers for their prescriptions.
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Handling insurance questions, prior authorizations, and billing errors.
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Kroger Pharmacy, Loganville, Georgia United States
Technician, Aug 2009 – Aug 2011
Receive written prescription or refill requests and verify that information is complete
•
and accurate.
Establish or maintain patient profiles, including lists of medications taken by
•
individual patients.
Maintain proper storage and security conditions for drugs.
•
Answer telephones, responding to questions or requests.
•
Kohls, Duluth, Georgia United States
Cashier, Oct 2010 – Apr 2011
Greet customers and ascertain what each customer wants or needs.
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Describe merchandise and explain use, operation, and care of merchandise to
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customers.
Recommend, select, and help locate or obtain merchandise based on customer needs
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and desires.
Compute sales prices, total purchases and receive and process cash or credit
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payment.
Additional Skills
Certified Pharmacy Technician.
Contact this candidate