Engineer Years Experience

RESUME

G.VEERARAGHAVAN

Phone: 973*******

E-mail:***********@*****.***

OBJECTIVES:

To secure a challenging position where I can effectively contribute my skills and get

continuous learning environment for updating of my skills, leveraging them for development of

organization and myself. I aspire to be an asset to the organization, I work for.

SUMMARY:

3 years experience in Desktop Support Engineer that includes requirement analysis,

development, testing, and maintenance.

TECHNICAL SKILLS:

Installation, Assembling and Reassembling, Hardware Implementation, Software Updates

and Antivirus updates.

Group Policy management.

Configuring, Maintaining and Troubleshooting Windows Server and client operating

systems.

Manage Local area networks & Wireless networks.

Installing and configuration of Active Directory Services.

Various software installations on windows platforms.

Configuration of wireless Router.

Backup and Restore operations on daily monthly basis.

Manage day to day network problems & system support.

Microsoft outlook configuration and troubleshooting related problems.

User Rights, File/folder permission.

Network cable crimping for straight and cross crimping.

Troubleshooting &Maintaining Network problems.

EDUCATIONAL QUALIFICATION:

I did BE in Electronics and instrumentation engineering in the year of 2011 at

Anna University.

TECHNICAL QUALIFICATION:

Microsoft Certified IT Professional (MCITP)

Certification number: 10090612

WORKING EXPERIENCE:

Concern : Global Systems Integration, Chennai.

Position : Desktop Support Engineer.

Duration : From June 2011 to July 2014

Responsibilities:

Responsible for providing IT support to our clients mainly on Desktop, Laptop, Operating

System, Application Software and Network issue.

Responsible for Installation, Configuring and troubleshooting Desktops, Laptops,

Application Software and Operating System such as windows XP/ Vista/7/8

Supported end users in problems with using desktop application.

Configuring and Maintaining MS outlook services.

Creating and managing the user logins, groups.

Provided technical support for hardware/software configurations and applications.

Providing support Desktop and Laptop related issue

Configuration of Network Printer.

Configuration of Raid 0 & Raid1.

.Installation and Updating Antivirus.

Installing and configuring of Active Directory, DHCP and. DNS.

Updating of Windows Latest patches updates.

Maintained the availability of computer systems including servers, workstation, Laptops

and Printers.

Using Norton Ghost and Acronis Ghost Images for Quick Installation of Operating

system.

Monitoring System Performance.

Personal Information:

Father’s Name: Govindhan.V,

Date of Birth : 16-06-1987,

Marital Status : Single,

Sex : Male,

Nationality : Indian,

Languages Known : English, Tamil,

Address : Palamuthi (North Street),

: Aladikkumulai (post),

: Pattukkottai (Tk),

: Tanjore (Dt),

: Tamilnadu -614615.

DECLARATION:

I hereby declare that the above furnished details are fully true to the best of my

knowledge and belief.

Place: Bangalore. Signature

Date: (G.VEERARAGHAVAN)

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