Customer Service Administrative Assistant

KIMBERLY NORCIA

** **** **** ******

Bayonne New Jersey 07002

***- 437-****-***- 892-2373

OBJECTIVE

To secure a challenging position within a company that will capitalize on

my skills while offering opportunities for growth and advancement.

EXPERIENCE

2013-2013 AAM Motor Sales

Receptionist/Customer Service

Managed all incoming calls,

assisted customers with loan

Pay offs and motor vehicle issues, handled all

deposits and receipts for customers, deposited all c

hecks for entire company through ADP. Also did PDI's

on all new cars. Worked in service as cashier and

opened repair orders on all recalls.

2008-2012 Silogram Lubricants - Bayonne NJ

Front Desk Receptionist/ Customer Service

Managed all incoming calls, assisted customers

with

orders and deliveries. Copying, filing, and

faxing invoices

to customers. Locate drivers on the road.

Order supplies

for company, keep tract of weekly commissions

for sales

people, maintained all truck driver deliveries

coming in

and UPS orders being shipped to customers.

2006-2008 Journal Square Property Management- Jersey City

Administrative Assistant

Managed all incoming calls, assist tenants with

complaints and repairs, managed rent for rentals and

parking spaces.

Quick books, filing, faxing,

2006-2007 Advanced Adult Day Care - Jersey City, NJ

Administrative Assistant/Receptionist

Scheduling appointments and transportation for

clients, assisted social workers with confidential

records, answer and screen confidential calls,

billing, scanning, filing and faxing.

2004-2005 Marcus Group, Inc. - Secaucus,

Corporate Front Desk Receptionist

Directed and organized a heavy volume of conference

calls,

managed all incoming calls, assisted employees with

confidential records as needed, filing, faxing, and

ups.

2003-2004 Trust Company Bank of New Jersey, Jersey City, NJ

Administrative Assistant/Receptionist

Responsibilities: Inventory control, reception, mail

distribution, branch and department supply

coordinator,

assisted co-workers with marketing projects.

2002-2003 Bayonne Hospital, Bayonne, NJ

Administrative Assistant

Responsibilities included: Typing, scheduling

appointments, updating patient's charts, submitting

bills.

1999-2001 Joshua Baily, Hoboken, NJ

Corporate Front Desk Receptionist/Admin

Responsibilities included: Greeting clients,

guests and visitors; answer screen and direct heavy

volume of incoming calls to appropriate parties,

filing, faxing, mail distribution, ups and fed ex.

EDUCATION

Worldwide Educational Services, Jersey City, NJ

Automated office systems processing course: Certificate

SKILLS

Microsoft Office 97, Word, Excel, WordPerfect 6.1, Windows 95, Lotus

1-2-3, QuickBooks, ADP, data entry; ten-key, records

management, filing.

References furnished upon request.

Contact this candidate