Customer Service Medical

S haron M i tchell

**** ********* **** *** *, La Mesa, CA 91941 619-***-**** ************@*******.***

Objective

Education

associate in arts degree May 2013 San Diego Mesa College

Major: Liberal Arts Emphasis In Business Studies

Minor: Architecture Construction Management

Related coursework: Business, Computer & info Science, Economics, Math, Psychology, Sociology, English,

Communication, Accounting

associate in science degree december 2014 san diego mesa college

Major: Architecture Construction Management

Minor: Liberal Arts Emphasis In Business Studies

Related coursework: Architecture, Building Construction Technology, Math, English, Business, Accounting,

Computer & Information Science, Economics, Psychology, Sociology, Communication, Accounting

DIPLOMA IN mEDICAL CODING june 2006 u.s. career institute

C OURSE OUTL I NE: MED ICAL TER M I NOLOGY, MED ICAL BILL I NG, MED ICAL RECORDS, MED ICAL

C OD ING – ICD 9 CM & CPT, ANATOMY AND PHYSIOLOGY, D IAGNOST IC COD ING, PROCEDURAL

C OD ING, PROFESSIONAL DEVELOPMENT

Skills & Abilities

Management

Computers – keyboarding, Data entry, installation, programming, drafting, records management, QuickBooks,

M icrosoft – word, excel, & outlook, desktop publishing, document processing, internet surfing, web page creation,

t rouble- shooting

EXPER IENCE

CONTROL STATION CLERK/ HEALTH I NFORMAT ION CLERK SCRIPPS 07/06 – 03/12

Duties: correspondence - communicate through email, letters, and by phone and

regarding patients medical documents and records, file/bind/sort/scan/copy/print and

fax records, reports and documents, Customer service, Improvise in workload, enter

data and demographics into computer system (IDX/PMA), transfer records,

Sort/pickup/drop off mail, pull/pickup/deliver records and documents, phones, file

check, process request/reports, housekeeping, search and rescue needed documents

and files, print/check schedule, inbound/out bound calls, use medical terminology -

ICD-9 & CPT readings on occasion, assist medical staff with doctor appointments and

schedule, fill in when/where needed

Delivery Driver/Counter Person Mercedes-Benz, San Diego, CA 05/00 to 01/02

Duties: process/pull order, delivery/pickup, ordering, inventory, computer, cashier, order research, take sales

order, lookup/price parts, customer service, parts runner, inbound/outbound calls, faxing, coping, printing,

housekeeping

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