Customer Service Sales

Indya Wilson

860-***-****

***********@*****.***

Profile: Over 5 years’ experience in the customer service industry. Over 4 years’ experience in

leadership roles where I mastered scheduling, problem solving, team cohesiveness and goal attainment. I

enjoy working with a team to reach the set goal. My motto is “With a smile and a happy heart get the job

done by any means necessary”.

Skills

Customer Service, Trouble-shooter, POS Cash Register, Proficient in Microsoft Office Suite, Trainer and

Team Leader

Work History

2013-Present: Bartender, Pyur Nightclub Hartford, CT

2010- Present: Bartender, Charisma Bar and Nightclub Hartford, CT

• Provided excellent customer service

• Responsible for keeping the bar organized, stocked and clean

• Order products and store supplies

• Processed customer drink and food orders through a POS cash register

• Balanced sales at the end of each shift

• Clean and sanitize bar and equipment and replenish supplies

2010-2014: Transportation Counselor, CREC Hartford, CT

• Provided social perceptiveness, problem sensitivity, speech clarity and inductive reasoning skills

• Assisted children with getting on and off of the bus safely

• Ensured that children remain safely seated while the bus is in motion

• Followed basic principles of early childhood development and established good relationships with the

children, the bus driver, parents and other staff members

2008-2009: Coordinator Assistant, Urban League of Greater Hartford Hartford, CT

Perform clerical duties as necessary (Microsoft Word, PowerPoint, Excel)

Coordinate activities for participants and their children who are involved in the program

Compare data with source documents, and re-enter data (as needed) in verification format to

detect error

Education

• 2009- Present: Criminal Justice, Capital Community College Hartford,CT

• 2006-2007: Diploma Obtained, Hartford Public Schools Hartford,CT

Certificates:

2007- TIPS Certified

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