Freddie Smith
P.O. Box ***
Hayneville, AL *****
***********@*****.***
EXPERIENCE
Montgomery, AL
Tier 1 Technical Support
. Guide users in navigating federally serviced application sites
. Troubleshoot technical issues as they arise within the system
. Present detailed reports containing issues/resolutions to both
customers and management
11/12- 10/13 (DanSources) HP
Montgomery, AL
Tier 1 Technical Support
. Guide users in navigating federally serviced application sites
. Troubleshoot technical issues as they arise within the system
. Present detailed reports containing issues/resolutions to both
customers and management
10/11- 08/12 (Elwood Staffing) M-Tek Alabama
Prattville, AL
Manufacturing Engineer
. Designs relay and PLC control panels for automation
. Prepares product and process reports by collecting, analyzing and
summarizing data and
trends (PFMEA, APQP, PPAPs and Design Reviews)
. Coordinates maintenance and repair services for production equipment
01/09-09/11 Palco Telecommunications Inc.
Huntsville, AL
Failure Analysis Engineer-Electrical
. Determined testing procedures most likely to recreate customer
described
software/hardware performance issues
. Functioned as a liaison between component manufacturers and
customers when product
design issues emerge
. Authored detailed reports that define product issues and describe
testing procedures
10/08-01/09 (CPI) General Dynamics
Anniston, AL
Manufacturing Engineer
. Advised military vehicles assemblers in technical aspects of the
manufacturing process
. Acted as a liaison to provide technical consultation between the US
government and
its contractors
. Authored assembly instruction manual and documented assembly process
flaws and changes
05/08-09/08 BIC Switchgear, Inc.
Irondale, AL
Electrical Engineer
. Restored and refurbished damaged industrial size switchgears
. Performed acceptance and power quality tests using instruments such
as: meggers,
ductors and Hi-pot testers
. Conducted thermographic surveys of power distribution units (PDUs)
and remote
power panels (RPPs) using thermal cameras
EDUCATION Auburn University Bachelors of Science in Electrical
Engineering, 09/03 Auburn University, AL
KNOWLEDGE/SKILLS
Operating Systems and Software skills include:
DOS Windows Linux AutoCAD Microsoft
Office
Eagle Layout OrCad Layout Pspice Mitsubishi PLC
Oracle Hpads Agile Engenio TAS
Electrical Engineering lab knowledge includes:
Network analyzer Serial data analyzer Oscilloscope Multimeter
Frequency counters
YTX-3000 X-ray Thermographics cameras Microscope PCI-E bus
analyzer