High School Sales

Location:

Carmel, IN, 46032

Posted:

July 29, 2014

Contact this candidate

Resume:

Robert Koon

Cell: 832-***-****

Spring, TX

Email: *******@*****.***

PROFILE:

Detail-oriented IT professional with two years of experience as a technical support specialist.

Learning a wide range of IT skills. Excellent written and oral communication skills; capable of

explaining complex technical issues in easy-to-understand terms.

EDUCATION:

ITT Technical Institute Houston, TX

Associate of Applied Science Degree in Network Systems Administration

Expected Graduation Date: Dec. 2014

Current GPA: 3.7

Rock Springs High School Rock Springs, WY

High School Diploma May, 2009

TECH SKILLS:

•

• •

LAN/WAN Cisco IOS

• •

Servers, Routers, Networks Microsoft 2000 server

• •

User Support/ Troubleshooting Microsoft 2000 Professional

• •

SQL Database Microsoft Active Directory

• •

Structured Cabling Network Administration/ Support

• •

Data Communications Network Security

• Visual Basic

EXPERIENCE:

Layer 3 Communications May 2014 – June 2014 Houston, TX

Contract

• Wireless installation

• Switch installation

Staples December 2012 – April 2013 Rock Springs, WY

Easy-tech

• Troubleshoot customer computer

• Diagnose issues

• Stockroom integrity

• Clean

NCO (APAC) November 2011 – August 2012 Spring, TX

Communications Rep.

• Assist customers in timely manner

• Conference calls

• Type documentation of issues or orders

• Troubleshooting of clients computer

Sears Roebuck Inc. April 2010 – October 2011 Spring, TX

Sales Associate/Stockroom Associate

• Merchandising

• Merchandise Presentation

• Customer Assistance

• Organizing Workstation

• Merchandise Pick Up (MPU)

• Merchandise Locator

• Loading/Unloading Trucks

• Minor Technical Repair

• Store Inspection

Wendy’s January 2009 – October 2009 Rock Springs, WY

Cook

• Cooked

• Cleaned

• Prepped Food

• Load/Unload Trucks

• Organized Inventory

• Customer Satisfaction

MC Donald’s August 2007 – December 2007 Rock Springs, WY