Customer Service Assistant
Resume:
M. Anthony Maroon Jr.
Murfreesboro, TN, 37130
*************@*****.***
Education
Middle Tennessee State University Murfreesboro, TN
Bachelor of Arts in English In progress
Writing Concentration, Writing Minor
Professional Experience
Starbucks Murfreesboro, TN
Barista May 2013 – Present
Currently working in an extremely high volume drive thru store.
Involves making drinks, supporting and cleaning the store, and interacting with customers.
Learned to maintain a level head under stress and assist others in doing so.
Resolved conflicts for both customers and employees on a daily basis and in a timely manner.
Came to thrive in a setting that was initially out of my element.
Middle Tennessee State University Writing Center Murfreesboro, TN
Writing Assistant / Tutor August 2011 – January 2013
Worked with students to improve their writing abilities.
Tutored in an academic environment occupied primarily by graduate students.
Scheduled appointments and received students as receptionist.
Gamestop Murfreesboro, TN
Senior Game Advisor / Keyholder August 2008 – February 2011
Gained valuable leadership experience in management.
Coordinated employees and assisted in scheduling and hiring.
Balanced customer service and store tasks in a fast-paced environment.
Opened and closed store, managed large cash deposits and store security.
Honors
Publication in Middle Tennessee State University’s Collage magazine (2012)
Martha Hixon Creative Expression Award for published work in Collage magazine (2012)
SkillsUSA Quiz Bowl national gold medal winner with McMinn County Vocational Center (2008)
Skills
Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft Outlook, Adobe Photoshop, Android
OS, iOS, Windows OS, Mac OS X, creative writing, technical writing, peer tutoring.
References
Available upon request.
Contact this candidate