Customer Service Sales

R ode rick Young

www.linkedin.com/pub/roderick-young/39/525/132/ 409-***-**** ter r ********@*****.***

Junior Network Systems Administrator

SU M MARY

Ent ry-level IT student with personal experience in software & hardware installations, help

desk and t roubleshooting. Skilled at operating a wide range of platforms. Excellent writ ten

and oral communication skills; capable of explaining complex software issues in easy-to-

understand terms.

SK I L LS

Project Management Customer Service

Writ ten Correspondence Supply Chain management

IP Networking

Physical Networking

Sales Cisco

Security Network Plus

Active Directory

L inux

ED UCAT ION

ITT Technical Institute – Webster, TX

Network Systems Administration, December, 2014

Texas School of Business – Friendswood, TX

Computer Support Technician – February, 2010

D irector’s L ist: Honor Roll - GPA 3.5/4.0

E XPER I E NCE

I ndependent Contractor 1998 – Present

• Troubleshoot network and software issues

• Help desk support

• IT sales consultant

T ransportation/Logistics 2010 – 2014

O perator

• Operated company vehicles, delivered and received products in a timely fashion

• Maintained communication with dispatch and entered all documentation into the

computer

• Followed all DOT rules and complied with safety regulations

Becon Construction

Electrical Engineering Technician 2008 – 2009

• Worked closely with other journeymen and assisted with running wires in cable t rays

t hroughout the plant

• Ensured safety of all employees, maintained communication with co-workers and

collected needed materials

• Worked in confined spaces and learned how to operate a man lift

Contact this candidate