Customer Service Sales

Darnella Ferrell

**** ******* ** *** **, Bellwood IL 60104

773-***-****

***********@*****.***

CUSTOMER SERVICE PROFESSIONAL

1.Team oriented Retail Sales Associate, who works well in a collaborative

Summary

environment, yet thrives on personal sales achievements.

2. Bank Teller experienced in fast paced financial environments. Focused on

maintaining high levels of accuracy and efficiency, as well as achieving branch

goals.

3. Self motivated banking professional offering strong communication and quick

thinking skills. Works effectively on teams, as well as independently, in fast paced

environments.

1. Safe and vault operation 8. Exceptiona

Highlights

2. Reliable l customer

3. Friendly service

4. Approachable 9. Sales

5. Team player expertise

6. Strong work ethic organized 10. Cash

7. Currency and coin counter dispenser

operation

11. Great

communic

ation skills

12. Energetic

13. Flexible

TCF Bank, River Forest Park, IL Aug 2013 –Jan

Employment

2014

Bank Teller/ Sales Associate

1. Researched and resolved customer issues on personal savings,

checking and lines of credit accounts. Processed cash

withdrawals. Examined checks for identification and

endorsement.

Burlington Coat Factory, Melrose Park, IL Aug 2013 Jan

2013

Cashier

1. Computed sales prices, total purchases and processed

payments.

2. Placed special orders and called other stores to find desired

items.

3. Operated a cash register to process cash, and credit card

transactions.

4. Explained information about the quality, value and style of

products to Influence customer buying decisions.

5. Replenished floor stock and processed shipments to ensure

product availability for customers.

Sears, Berwyn, IL Oct 2012 Jan 2013

Cahier

Computed sales prices, total purchases and processed payments.

•

Described merchandise and explain operation of merchandise to

•

customers.

Explained information about the quality, value and style of

•

products to Influence customer buying decisions Etc.

Proviso West High School Graduated 2013

Education

General GPA 3.0

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