Customer Service Representative

Shantel McLean

Brooklyn, NY

***************@*****.*** - 347-***-****

WORK EXPERIENCE

Customer Service Representative

Cvs pharmacy - Brooklyn, NY - July 2012 to June 2014

Responsibilities

Maintain relationship with customers.

Maintain stock of beauty, photo and hallmark departments.

Handle calls to the front store.

Order supplies, sign for packages and maintain relationship with vendors.

Accomplishments

Maintain steady work flow of the front store.

Skills Used

Great customer service.

Multi-tasking.

Office Assistant

Department of Homeland Security - Manhattan, NY - June 2010 to May 2011

Responsibilities

Assist applicants with any questions.

• Mail letters and forms for citizenship.

• Answer phones, take messages, and deliver files to other immigration officers.

Filling and researching.

Accomplishments

Create a steady work flow for immigration officers.

Skills Used

Proficient with several operating systems including Windows, Mac, and Microsoft office.

• Working with the public.

• Ability to multitask while still getting the job done.

EDUCATION

Some college in Liberal arts

Delhi university - New York, NY

2011 to 2012

SKILLS

Proficient with several operating systems including Windows, Mac, and Microsoft office. • Working with the

public. • Ability to multitask while still getting the job done.

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