Software Architect, Technology Officer, Director of IT, Developer
Resume:
Mark
E
Richardson
Ashton
Drive
Phone:
816-
206-
9746
Lee’s
Summit,
MO
64063
*****@*******.***
Senior
IT
–
Enterprise
Architect
–
Senior
Developer
Technical
hands-
on
leader,
business
partner,
technical
architect,
and
developer
with
a
history
of
successes
in
leading
progressive
information
technology
organizations
w ithin
numerous
industries
including:
Mobile,
Software,
Telecom,
Law,
Government/DoD,
Manufacturing,
Insurance,
Retail,
HealthCare,
and
Consulting.
Proven
results
exceeding
business
objectives
and
customer
expectations
w ith
start-
ups,
turnarounds,
and
other
business
models.
Key
contributor
capitalizing
on
enterprise-
level
technologies
to
produce
multi-
million
dollar
savings
as
a
trusted
senior
technical
executive
with
an
innovative
and
strategic
leadership
style.
Highlights
§ Chief
Software
Architect
Together+Clinic
Entrepreneur
Technology
lead,
Software
Architect,
and
developer
bringing
out-
sourced
project
in
house.
Re-
engineer
of
Together+Clinic
Patient
and
Provider
Dashboards
for
both
Web
and
iOS
successfully
Revenue
and
Profit
launching
the
product.
Growth
§ Technology
and
Managing
Partner
at
Right
Times
Research,
LLC
Change
Technology
Partner
–
designing,
developing,
and
marketing
a
series
of
Android
and
iOS
mobile
Management
device
applications
based
on
sophisticated
astrological
principles
that
create
an
election
for
selecting
the
best
timing
to
take
action.
Bottom
Line
Improvement
§ Information
and
Integration
Architect
at
Polsinelli/Shughart
PC:
Integration
Architect
integrating
business
systems,
extending
the
enterprise
integrating
3 rd
party
Strategic
V ision
systems
and
business
partners,
and
extending
business
practice
groups
integrating
attorneys
within
those
groups
and
through
collaboration
sites
with
external
clients.
Re-
Engineering
§ Senior
Director
of
IT
at
Birch
Communications:
Customer
Service
KERP
employee
–
Rebuilding
IT
into
a
services
organization
delivering
above
expectations
–
IT
leading
the
business
to
early
and
successful
bankruptcy
exits.
Asked
by
the
post-
bankruptcy
Team
Development
acquisition
team
to
remain
w ith
the
company
to
make
the
merger
and
acquisition
a
success.
Birch
Communications
Gold
Leaf
Award
recognized
o utstanding
performance
Hands-
On
in
these
key
areas:
Technical
1. Delivering
excellence
and
exceeding
customer
expectations
2. Exceeding
financial
objectives
3. Creating
a
positive
w ork
environment
–
making
Birch
a
better
place
to
work
Senior
Consultant
w ith
Triple-
I/Lockheed
Martin
at
USSTRATCOM
Dept.
Of
Defense,
§
Offutt
AFB:
Enterprise
Architect
o n
the
Secretary
of
Defense
Command
Center
Modernization
projects.
Earned
recognition
from
senior
Military
Officers
and
Lockheed
Martin
executives
for
surpassing
project
objectives.
Mark
E
Richardson
508
SE
Ashton
Drive
Phone:
816-
206-
9746
Lee’s
Summit,
MO
64063
*****@*******.***
Employment
and
Technical
History
Together+Clinic:
04/2014
–
Present:
Chief
Software
Architect
and
member
of
executive
team
focusing
on
business
technology
strategies
positioning
Together+Clinic
for
electronic
Patient
and
Provider
health
care
tracking
and
monitoring
application
launch.
One-
man
development
shop
driving
technology
architecture,
infrastructure,
application
design,
development,
build,
test,
diagnosing,
and
release
of
Web
and
mobile
applications.
• Re-
engineered
and
completed
phase-
1
development
of
MVC
Azure
and
Linux
VM
infrastructure
of
Angular.js
and
MongoDB
web
site
and
mobile
app
platforms
with
focused
effort
towards
product
launch
and
patient
enrollment.
• Senior
developer
in
Visual
Studio
MVC
C#,
Angular.js,
JQuery,
Bootstrap.js,
HTML5,
Javascript,
Java,
and
Objective-
C
• Senior
developer
for
Android
and
iOS
mobile
platforms,
including
PhoneGap
prototyping.
• Architected
HIPPA
Security
Plan,
Business
Association
Agreement,
and
Daily
Operations
Picture
and
Plan
for
Together+Clinic’s
Operational
Systems
and
Services
• MongoDB
DBA,
GIT
Configuration
Management
and
Version
Control,
Microsoft
Azure
and
Linux
VM
Administrator
• Defined
development
strategy
using
JIRA
methods
and
technologies
including
managing
development
with
Scrum
and
Kanban
boards.
• User
testimonials:
o “Thank
you
so
much
for
helping
me
with
my
health.
I
appreciate
all
you
have
done
&
by
making
this
service
available.
It’s
awesome!”
o “I
appreciate
you
helping
me
by
being
able
to
use
Together+Clinic
to
prevent
problems
more
quickly.”
JMA-
IT:
10/2012
–
04/2014:
Consultant
–
Android
development:
• Android
Development:
Technical
lead
for
custom
chameleon
Android
app
utilizing
a
broad
set
of
Android
styles,
patterns,
and
building
blocks.
App
integration
with
Services
and
APIs,
Android
Tools,
and
Support
Libraries.
Support
of
multiple
hardware
devices
and
vendors
including:
LGE,
Samsung,
Kyocera,
HTC,
ZTE,
and
Motorola
–
phones
and
tablets.
• Android
Device
Administration:
Technical
leader
providing
hardware
support
for
many
makes
and
models,
User-
ship
and
rooted
device
configurations.
• App
Content
and
Device
Management:
Develop
download
services
managing
app
content
real-
time;
as
well
as
native
device
content
and
device
self
help.
• Project
and
development
management
with
Agile:
Using
both
SCRUM
and
KANBAN
development
frameworks
for
managing
development
resources
using
JIRA
and
Confluence.
• Continuous
Integration
with
Jenkins:
Administration
of
the
Build
and
Release
continuous
integration
solution
with
Jenkins,
Ant,
and
Maven;
Providing
management
and
control
of
the
development
process
and
code
quality
throughout
the
development
lifecycle.
• Custom
view
components:
Develop
custom
view
adapters,
displayable
items,
page
items,
and
dashboards
custom
layouts.
• Memory
management:
Develop
custom
image
and
other
content
providers
supporting
all
mobile
devices
makes
and
models.
• Android
security
model:
Develop
and
manage
custom
model
for
preloaded
application
securities.
• Multithreading:
Develop
with
thread,
thread
handlers,
and
asynchronous
tasks
publishing
results
to
UI
thread.
• Web
services
integration:
Develop
http
clients
providing
authentication,
account,
and
other
web
service
features.
• GIT:
Architect
and
implement
group
policy
for
source
code
configuration
management
and
version
control
with
GIT
including
tags,
branches,
and
other
features.
Right
Times
Research,
LLC:
01/2012
-
Present
Technology
and
Managing
Partner
–
Business
partner
across
all
aspects
of
the
product
from
application
idea
to
market
launch
in
Play,
Amazon
for
Android,
and
Apple
markets.
Mark
E
Richardson
508
SE
Ashton
Drive
Phone:
816-
206-
9746
Lee’s
Summit,
MO
64063
*****@*******.***
Product
design,
development,
and
marketing
of
a
series
of
smart
phone
applications
based
on
sophisticated
astrological
principals
–
creating
an
election
for
selecting
the
best
time
to
take
action.
Android
and
iOS
development
using
the
Eclipse
ADT
Bundle
for
android
and
Xcode
for
iOS.
• Other
android
technologies:
Play
Services,
Licensing,
In-
App
Billing,
Maps,
etc.
§ Amazon
Mobile
Apps
for
Android
Ads,
In-
App
Billing,
Maps,
etc.
§ Core
Services:
Activity,
Window,
Fragment,
Content,
View,
Notification,
Package,
Telephony,
Resource,
Location,
SQLLite,
Webkit,
OpenGL,
Map
and
more.
§ Log4J,
Ant
and
Maven
§ Device
Sensor
development
for
app
custom
sensor
features.
• Other
iOS
Frameworks:
§ Social
§ Quartz
Core
§ Open
GLES
§ Map
Kit
§ Core
Location
§ Core
Graphics
Polsinelli/Shughart
PC:
03/2011
–
10/2012:
Integration
and
Information
Architect
integrating
business
systems,
extending
the
enterprise
integrating
with
3rd
party
systems,
extending
the
business
integrating
attorneys
within
practice
groups
and
integrating
attorney
groups
with
external
clients.
• Design
and
build
SharePoint
collaboration
and
document
management
group
sites
with
custom
web
part
development
• Integrating
attorneys,
attorney
groups,
and
clients
with
SharePoint
team
sites
• System
to
system
integration
with
custom
connectors
• Extended
enterprise
integration
with
web
services
and
custom
connectors
Birch
Communications:
04/2005
–
03/2011
Senior
Director
of
IT,
Integration
and
Enterprise
Architect
–
Providing
executive
value
and
leadership
setting
strategic
direction
including
a
technological
restructuring
during
bankruptcy
streamlining
operations
and
reducing
costs,
bolstering
operations
to
strengthen
internal
and
external
customer
satisfaction,
simultaneously
cutting
costs
while
outperforming
business
goals.
Enterprise
Architecture
and
Strategic
Direction
• Architect
and
direct
IT
activities
providing
technology
vision
and
leadership
in
the
development
and
implementation
of
business-
wide
information
technology
programs
enabling
ROI
exceeding
business
plans.
• Lead
the
conceptualization
and
implementation
of
technologies
anticipating
future
needs
positioning
the
company
for
a
successful
bankruptcy
exit
and
long
term
company
presence.
• Architect,
develop,
and
implement
Service
Oriented
Enterprise
Services
• Enterprise
Business
Modeling
and
Workflow,
Enterprise
Messaging,
Enterprise
Reporting,
and
Enterprise
Data
Services
• Architect,
design,
develop,
and
implement
a
custom
CRM
• Common
Customer
Profile
with
automated
legacy
system
integration,
vendor
integration,
business
processing
Customer
and
Financial
Services
• Automated
collections
reducing
bad
debt
from
5%
to
less
than
1%
-
a
historical
low
• Automated
ILEC
ordering
–
eliminating
manual
order
entry
-
reducing
non-
pay
Suspends,
Restores,
and
Disconnects
activities
from
man
hour
days
to
minutes
Mark
E
Richardson
508
SE
Ashton
Drive
Phone:
816-
206-
9746
Lee’s
Summit,
MO
64063
*****@*******.***
Automated
Service
Delivery
business
processes
reducing
time
between
Order
Completion
and
Service
Order
from
•
man
hour
days
to
minutes
Reduced
number
of
customer
calls
in
queue
by
75%
•
Reduced
Customer
Care
business
process
models
from
90
manual
processes
to
4
automated
models
•
Customer
Care
• Reduced
invoicing
costs
by
$50K
per
months
with
electronic
delivery
and
customer
self-
management
services
• Increased
electronic
delivery
of
invoices
from
zero
to
15%
of
customer
base
in
first
90
days
post
implementation
• Responding
and
delivering
customer
requests
• My
Account
services
• On-
line
bill
pay,
account
profile,
paperless
bill,
and
customer
profile
and
password
self-
management
Sales
Services
• Developed
and
implemented
the
Electronic
Online
Tele-
Marketers
Common
Tele-
Sales
Order
Manager
• Integrated
Tele-
Sales
and
legacy
Birch
Systems
• Eliminated
manual
keying
of
data
between
systems
• Automated
Account
Manager
business
processes
validating
and
submitting
tele-
sales
orders
• Automated
Credit
Checks
integrating
Trans-
Union’s
Net-
Access
service
with
sales
systems
eliminating
manual
phone
calls
to
do
credit
checks
for
all
orders
Operations
and
Systems
Services
• Created
and
built
a
measureable
level
of
efficiency
and
profitability
into
the
operations
layer
• Eliminated
systems
outages
with
improvements
to
operations
systems,
networks,
and
hardware
configurations
• Reduced
nighty
operations
windows
from
over
12
hours
runtime
to
2
hours
with
redesigns,
new
technologies,
and
systems
integrations
• Eliminated
a
24hour
delay
in
data
availability
with
real-
time
systems
integrations
• Redesigned
database
clusters
and
application
server
clusters
delivering
high-
availability
systems
Organizational
and
Team
Leadership
• Reduced
the
IT
budget
more
than
50%
while
outperforming
business
expectations
and
delivering
above
plan
goals
• Reduced
the
IT
staff
by
50%,
building
a
high-
performing
team,
outperforming
business
expectations
and
delivering
above
plan
goals
LabONE:
01/2004
–
03/2005
Enterprise
Architect
and
senior
developer
in
the
Lab
Information
Systems
re-
architecture
and
re-
write
project
with
four
direct
reports.
Technical
lead
and
mentor
to
nine
software
engineers.
Triple-
I/Lockheed
Martin:
03/2003
–
01/2004
Senior
Enterprise
Architect
and
Consultant
with
Lockheed
Martin
for
the
Dept.
of
Defense
at
USSTRATCOM,
Offutt
AFB,
with
three
direct
reports
on
the
Command
Center
Modernization
project
for
the
Office
of
the
Secretary
of
Defense.
• Network
Centric
Integrated
Information
Infrastructure
(NC3I)
architect
and
project
lead
• Authored
the
NC3I
Architecture
Blueprint
• Developed
and
implemented
architectural
strategies
to
bolster
command
center
systems
and
processes
in
collaboration
with
defense
contractors
and
military
resources
Sprint:
5/2000
–
3/2003
Development
and
Operations
Manager
• Manager
of
development
activities
and
production
operations
of
enterprise
ION
programs,
team
of
16
developers
• Architect
and
develop
ION
systems
Common
Broker,
Information
Broker,
and
Message
Broker
service
systems
Mark
E
Richardson
508
SE
Ashton
Drive
Phone:
816-
206-
9746
Lee’s
Summit,
MO
64063
*****@*******.***
National
Association
of
Insurance
Commissioners:
1/2000
–
5/2000
Consultant
and
Senior
Software
Engineer
for
the
Financial
Data
Reengineering
project
•
H&R
Block:
8/1998
–
12/1999
Consultant
and
Senior
Software
Engineer
on
the
Financial
Information
Network
tax
system
•
Architected
and
implemented
best
practices
for
the
Development,
Configuration
Management,
Version
Control/QA,
•
Database,
and
Technical
Services
Teams
System
Architect
for
FIN
Office
and
World
Headquarters
Back
Office
Server
systems
•
Sprint:
11/1995
–
8/1998
Development
and
Operations
Manager
• Manager
of
Fraud
Operations
supporting
the
Expert
System
2
Fraud
Management
System,
Sprint
and
Sprint
Canada
• Operations
management
and
Disaster
Recovery
and
Contingency
Planning
for
ES2
including
7x24
hour
operations
• Senior
technical
lead
of
12
software
engineers,
3
test
engineers,
2
DBAs,
and
2
operations
engineers
Payless
Cashways:
3/1995
–
11/1995
Consultant
in
a
number
of
development
projects
for
Payless
Cashways
AIX
Risc
System/6000
Store
System
•
Intel
Corporation:
2/1994
–
3/1995
Senior
Software
Systems
Engineer
in
Systems
Integration
for
strategic
planning,
quality
assurance,
specification
and
•
design
of
the
Distributed
Management
Systems
and
High-
Availability
Fault
Management
Services
of
Intel’s
P854
Fabrication
Plant
Systems
IBM:
2/1990
–
12/1993
Project
Manager
and
Senior
Software
Engineer
and
Team
lead
of
15
programmers
and
software
engineers
•
Design,
develop,
and
implement
the
SoftDist/6000
central
administrative
software
management
tool
•
Design,
develop,
implement,
and
train
representatives
from
10
countries
in
the
AIX
NLS
Message
and
Language
•
Verification
Test
Tool
Wal-
Mart:
7/1988
–
2/1990
Programmer
Analyst
in
Store
Systems
developing
and
implementing
the
Hyper-
Mart
and
Super-
Center
store
systems
•
Software
Engineer
re-
engineering
and
re-
implementing
the
Warehouse
Automated
Receiving
System
•
Education
Bachelor
of
Science
in
Computer
Science
University
of
Kansas,
Lawrence,
KS
Contact this candidate