Som Saraphanh
Anchorage, Alaska 99507
Email: ***.*********@*****.***
Objective Seeking full-time employment and a new experience to my career path.
Education 1995 High School Diploma, Dimond High School, Anchorage, AK
Skills
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Current ADL Update customer profile records
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Mac & PC computers with Software Cashier machine, all credit card machines
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Excellent Communications, Networking Team Player
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Technical Support on all computers All Kitchen appliances
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Outlook, PowerPoint, Excel, Word, All Janitorial equipment
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All office equipment, Fax machine, copier Fast Learner and mentor others
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Mac OSX with Iworks, Typing 50 WPM Inventory
Work Experience
6/13 – Present Samsung/Mosaic, Anchorage, AK
Kiosk Manager/Team Leader – Manage store/kiosk in side best buy retail store. Oversee 3
employees and make sure daily tasks/jobs are completed. Make monthly quota and sales goals.
Train employees and customers on new gadgets and technology. Other duties as assigned.
8/06 – 6/13 AT&T Mobility, Anchorage, AK
Sales Consultant – Started as a Sales Consultant with Dobson Communications in 2006. AT&T acquired
Dobson in Q3, 2007 in which I was promoted to Assistant Manager shortly after. VP club winner
three straight quarters. 2009 AT&T summit winner. Part of the only team in PNW that achieved
the trifecta of 30-70-80 (FPO-APO-CFT)
6/11 – 11/11 Wireless Advocates, Anchorage, AK
KIOSK Manager – Made and exceed our monthly budget in sales. Set goals and expectations to all sales
representatives. Audit sales transactions with all documents and paper work. Delegate tasks to
employees and follow up to ensure deadlines are met.
10/02 – Present THAI Orchid, Anchorage AK
Manager/Operations – Make sure the business is generating revenue; keep track of sales and inventory.
Finding the right tools and programs to help run the family business. Maintain website and
restaurant menu.
References
Eric Greninger Freida McCord Karen Llewelyn
Graphic Designer ETR Case Worker Store Manager/AT&T
206-***-**** 907-***-**** 907-***-****